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Spartan
Spartan
Join Date 03/2006
+172

MiniDump

email sent

April 6, 2007 3:31:04 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
OK with the new patch I keep getting a crash that is repeatable 100% I would attack it to this post but we cant UL - sad. I will email it to minidump@ironcladgames.com

The file name default has this in all of them: v1.04.06.10.12

I would include my save game as well but I cant seem to find it. The crash happens with in 3 minutes of the save.



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Spartan
Multianna
Join Date 10/2006
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Reply #1 April 6, 2007 5:32:30 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
v04.06.10.12

where did you find that version?

you sure you got the latest patch called 0.62[b].010?
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Spartan
Spartan
Join Date 03/2006
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Reply #2 April 6, 2007 7:13:07 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
It is the number the mini dump named the file. I just removed the brackets.

Come to think of it the 04.06 is likely the date -duh! I dont know about the 10.12 however.

BTW I found the save files. Strangely they are hidden in some new user "roaming" directory in Vista. I have UL it to one of my domains. This is the Link

BTW: If anyone else needs a place to UL files to you are more then welcome to use my domain. I pay for some major bandwidth every month but never use it.
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Spartan
Kurohyou Studios
Join Date 06/2007
+1
Reply #3 August 31, 2007 12:44:58 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I get this error as well with the new patch as of 8/30/07. My minidump occurs after the game has been running for a prolonged period, say an hour or so. then my whole comp freezes and i have to use the task manager to stop sins. I am using win xp. Unfortunately I can't send the info to ironclad because the comp freezes so bad i can't access the minidump window and when i force quit sins, the minidump window closes too.
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Spartan
Blair Fraser
Join Date 10/2006
+292 moderator
Reply #4 August 31, 2007 1:30:49 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
The dump is stored in the minidump folder. Spartan, I downloaded your file and we'll look at it shortly.
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Spartan
RonLugge
Join Date 05/2004
+50
Reply #5 August 31, 2007 1:50:12 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Spartan, I downloaded your file and we'll look at it shortly.


Gee, talk about slow response times

I mean, seriously, only took you several months...
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Spartan
Kurohyou Studios
Join Date 06/2007
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Reply #6 August 31, 2007 3:27:33 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
man, no kidding, thats only like 6 months, but better late than never
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Spartan
Multianna
Join Date 10/2006
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Reply #7 August 31, 2007 4:05:52 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
haha nice one

oh and i get a game crash too, but no dump file is created as the game just locks up.

v0.78.022
Vista 64bit
QX6700 @ 2.66Ghz
4Gb PC6400 DDR2
8800GTX
Asus P5N32-E SLI
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Spartan
lordkosc
Join Date 12/2006
+6
Reply #8 August 31, 2007 4:59:48 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

haha nice one

oh and i get a game crash too, but no dump file is created as the game just locks up.

v0.78.022
Vista 64bit
QX6700 @ 2.66Ghz
4Gb PC6400 DDR2
8800GTX
Asus P5N32-E SLI


I got a dump for ya.....

And plz don't post ur specs , they make people cry. Not me , but others...

Sniff
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Spartan
RonLugge
Join Date 05/2004
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Reply #9 August 31, 2007 10:36:11 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

And plz don't post ur specs , they make people cry. Not me , but others...


Athlon 64 X2 4600+
2 GBs DDR2 533
8800GTX

Cry some more
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Spartan
Xzarath
Join Date 02/2007
0
Reply #10 August 31, 2007 10:49:46 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
same random crash and no minidump

and to be nice:

amd 3500+
1gb pc3200
geforce 6600gt

now i'm crying.....
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Spartan
kryo
Join Date 05/2003
+458 sdemployee
Reply #11 August 31, 2007 11:31:24 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Gee, talk about slow response times

I mean, seriously, only took you several months...


This is why thread necromancy is BAD!
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Spartan
RonLugge
Join Date 05/2004
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Reply #12 August 31, 2007 11:42:47 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
This is why thread necromancy is BAD!


Yup! And also makes us really wonder about whether you customer service guys actually do what your saying you do
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Spartan
Vandenburg
Join Date 04/2006
+43
Reply #13 August 31, 2007 12:02:43 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Yup! And also makes us really wonder about whether you customer service guys actually do what your saying you do


They do if you send them a mail. I always got an answer after a workday.
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Spartan
RonLugge
Join Date 05/2004
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Reply #14 August 31, 2007 12:12:16 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
They do if you send them a mail. I always got an answer after a workday.


I'm talking about:

The dump is stored in the minidump folder. Spartan, I downloaded your file and we'll look at it shortly.


That just seems... odd to me. If he'd said "I'm going to go download and we'll look at it" I'd have bought that, but being able to find a (what, 6 month old?) file on the server seems extremely strange -- if nothing else, I'd have expected the "housekeeping" routines to have kicked in by now! (And I'd sincerely hope that they'd have dug the file up a long time ago, too!)
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Spartan
Multianna
Join Date 10/2006
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Reply #15 August 31, 2007 12:24:55 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I think Blair and Craig are work too much, they should have a vacation...
Because when they get stressed (i think) they write funny
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Spartan
Vandenburg
Join Date 04/2006
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Reply #16 August 31, 2007 12:29:55 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
That just seems... odd to me. If he'd said "I'm going to go download and we'll look at it" I'd have bought that, but being able to find a (what, 6 month old?) file on the server seems extremely strange -- if nothing else, I'd have expected the "housekeeping" routines to have kicked in by now! (And I'd sincerely hope that they'd have dug the file up a long time ago, too!)


Spartan, I downloaded your file and we'll look at it shortly.


You're right. I just skimmed over his message and didn't really get it on the first one.

I mean, I couldn't even find a file that I've saved myself on my pc half a year ago, finding something somebody sent me which I didn't look at, well, I wouldn't even know where to look.
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Spartan
kryo
Join Date 05/2003
+458 sdemployee
Reply #17 August 31, 2007 1:08:51 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I mean, I couldn't even find a file that I've saved myself on my pc half a year ago, finding something somebody sent me which I didn't look at, well, I wouldn't even know where to look.


Well, I'd expect he downloaded it just as he was reading the thread, before replying, not six months ago (well, maybe he did then and dealt with it, but never replied to the thread and forgot it).
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Spartan
RonLugge
Join Date 05/2004
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Reply #18 August 31, 2007 7:50:54 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I mean, I couldn't even find a file that I've saved myself on my pc half a year ago, finding something somebody sent me which I didn't look at, well, I wouldn't even know where to look.


Well, I'd expect he downloaded it just as he was reading the thread, before replying, not six months ago (well, maybe he did then and dealt with it, but never replied to the thread and forgot it).




Personally, I'm putting it down to a simple case of "I hit send/recieve on my e-mail account, so its sitting there waiting for me to download" assumption. You know why you never assume, right?
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Spartan
MyDaRkSiDe
Join Date 05/2007
0
Reply #19 March 4, 2008 2:50:28 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
how did you guys solve the problem of the crash? I also get this problem
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