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DarkCloud
DarkCloud
Join Date 02/2008
+8

Help Bought the game but having some issues

July 8, 2008 10:10:29 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Ok I bought the game in febuary and installed it on mine and a friends pc. He managed to somehow get a ICO account. Well after months of me teasing him about being a pirate he buys the game. Now he can't do anything. ICO is disconnecting him. He can't register his game on the website due to his fraudulant accout. He is getting a message that says he can't register because he already has an account under that email address.  What do we do? He also can't log in using the fraudulant account. 
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DarkCloud
Annatar11
Join Date 11/2006
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Reply #1 July 8, 2008 10:26:38 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Did he use your cd key to register the first time? It probably doesn't accept it because he's trying to add a second registration to an already existing one.

I would contact support@stardock.com, though I'm pretty sure installing and leaving it on a friend's PC is a EULA violation so I don't know how seriously they'll treat it. The EULA technically only allows a second install on a machine you own.

Might be the same deal with ICO, but I don't know as much of what they do there or why he wouldn't be able to log on at all, support@ironcladgames.com for that.
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DarkCloud
DarkCloud
Join Date 02/2008
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Reply #2 July 8, 2008 11:27:05 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
No he didn't use my key. I do not know where he obtained a key. How ever he did and now has dual accounts I guess.
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DarkCloud
Annatar11
Join Date 11/2006
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Reply #3 July 8, 2008 11:34:29 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Well, the only people who can sort it out is the support guys from SD and IC, so he doesn't have much choice other to email them
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DarkCloud
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Reply #4 July 8, 2008 12:49:01 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Ty Annatar you're help is greatly appreciated.
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