dual thread??

Common man, you can't just post 2 words that don't even help, then not even revist and post in the thread again when I need help.

That sort of makes me mad.

There's no record of your purchsae in your account (I just personally looked). So you'll need to make sure you add a registration with your CD key once you get Impulse up.

Are you sure you downloaded Impulse then?

Even if you couldn't connect, you would still be in a screen that looks like this.

Ugh, Nevermind. I've had enough of this. I'm just going to wait for this patch to be available by any other way BUT Impulse. To many problems with Impulse for me to use. It should be like how STEAM is. I can install it. Purchase games. Download Patches. No problems what-so-ever.

You guys should of tested impulse out what more before commiting to it. Even though Sins of a Solar Empire is a great game, the distribution of patches is beyond terrible, and because of that, it has made me come to the decision to NOT play sins of a solar empire so long as patches are only done through Impulse. I will not be purchasing anymore games that require Impulse to patch.

Goodbye.

I just buyed the game..

and got the same freaking problems...

>.> also linksys router

I figure I would chime in but I've nothing but met expectations with impulse.  It has worked reliably and has patched all my stardock games with no problems. 

I've been working tech support for nearly 15 years and I always hear about the things that go wrong but you guys at Stardock should know that i've had zero issues with impulse so kudos to you all.

The issue that some people have run into has already been resolved. It wasn't Impulse, it was the Install Aware web downloader that they were having issues with.

We've replaced all the Impulse downloads with the full download so that there is no web downloader to install Impulse.

Blaming Impulse for something like that would be like blaming Impulse because the website the link is on doesn't work with Opera web browser or something.  The users in those threads aren't running Impulse, they're running into problems downloading Impulse - which like I said has been resolved.

And when we had the stand alone patch, we had a whole different set of "hassles" to deal with such as...

People screaming how large the file was, how long it was taking to download it (another nice thing about Impulse is that it automatically distributes the load amongst servers all around the world -- if you're in Europe, Impulse will grab the files from local European servers).

People who downloaded a 600 megabyte patch from some third party site only to discover that we did another update a few days later that they then had to download another 600 megabyte patch.

The things we make that have been using Impulse (or SDC before it) often get multiple updates PER MONTH.

We released GalCiv 2.0 last week for instance and we have 2.01 ready to go which is just  new features and improvements to the game.

If it were a stand alone patch, we'd have to give everyone a 500+ megabyte patch.  The 2.01 update will likely be less than 2 megs because of Impulse.

So yea, there are a handful - and I mean that literally - a handful of people who have had trouble getting Impulse going.

Most of those people ran into problems because of the web installer we used which we replaced yesterday - hours after discovery.  

There's a second group of people running into problems logging on which we should have corrected shortly.

But I would say that Impulse works perfectly for 99.9% of users right now and within the next few days, it'll work on 99.99% of users.

Meh.

I'm glad that Stardock is trying to improve their service, provide more vallue, and differentiate themselves.