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Sev06
Sev06
Join Date 04/2008
0

mini Dump?

February 3, 2009 6:22:44 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

ever since i installed the beta ive been getting these saved mini dump errors which kills my game. it randomly does it and at nopoint can i think of nehting i do or that occures that makes this happen. any thoughts?

technical
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Sev06
-Ue_Carbon
Join Date 07/2008
+117
Reply #1 February 3, 2009 6:34:05 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Compress your minidumps and send them to support@ironcladgames.com

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Sev06
joehuddy
Join Date 04/2008
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Reply #2 February 4, 2009 2:49:32 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I find it odd that after sending a mini-dump to support@ironcladgames.com,

I receive an auto-reply that among other things, they ask for my cd-key...

 

Anyone else find that kind of strange? I think this would be the first time

an actual legit company has ever asked me for my cd-key.

 

In case anyone was wondering, no I didn't reply with my cd-key heh...

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Sev06
-Ue_Carbon
Join Date 07/2008
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Reply #3 February 4, 2009 11:33:25 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Its to make sure they are wasting their time with a pirate. You should of sent it. Since SINS has no DRM they have to be able to check if you legit.

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Sev06
joehuddy
Join Date 04/2008
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Reply #4 February 4, 2009 3:51:14 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Quoting -Ue_Carbon,
reply 3
Its to make sure they are wasting their time with a pirate. You should of sent it. Since SINS has no DRM they have to be able to check if you legit.

That does make a little sense.

I sent another mini dump from the beta 2.5 along with my key and dxdiag this time.

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Sev06
Caveneau
Join Date 04/2006
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Reply #5 February 8, 2009 9:28:30 AM
from Stardock ForumsStardock Forums

Hello, I too am having troubles with the 'minidump'.  I haven't yet sent the errors to Stardock, I'm hoping there's a common fix for this problem.

 

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Sev06
harpo99999
Join Date 02/2008
+407
Reply #6 February 8, 2009 4:00:36 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

the more minidumps they get the better chance of fixing the problems

harpo

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Sev06
PurplePaladin
Join Date 02/2008
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Reply #7 February 8, 2009 8:20:59 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

WHERE are the mini dumps located please; I've looked and looked, but can't find it/them.  We had mini dumps and de-sinks here today.

And ya, it sure is odd they'd want your serial #s, why would a pirate waist their time sending in mini-dumps???  Would a pirates mini dumps be any less help than a legit customers?  I mean, if it helps, it helps, I would not think they would care if a pirate accidently "helped" somehow.

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Sev06
Kitkun
Join Date 06/2008
+175
Reply #8 February 8, 2009 11:38:58 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Please open Windows Explorer to the location below and see if your dump file is there.

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

If there is a minidump file present, please zip it up along with a copy of a dxdiag from your PC and a description of what you were doing when it occurred to support(at)ironcladgames(dot)com. Please note that you must provide your Sins of a Solar Empire serial number in your email to receive support (anti-piracy measure).

 

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Sev06
PurplePaladin
Join Date 02/2008
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Reply #9 February 9, 2009 12:56:55 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Thanks Kit, found it easy now, sent it in. 

I also put this Link on "favorites" for future mini-dumps reminders.

 

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