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Entrenchment Purchase

By The Undying on February 28, 2009 6:48:39 AM from Stardock Forums Stardock Forums

The Undying

Join Date 11/2008
+11

I've purchased Sins: Entrenchment from Stardock, but I'm not sure what to do now. It says I need the Impulse client to install it, which I have, and that a confirmation email is on the way.

The Undying.

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Reply #1
JohnJames
Join Date 03/2008
+17
February 28, 2009 6:56:33 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

the confirmation email contains the serial number which u will need to register with impulse.  When you do that, go to " my games" in impulse.  You should see entrenchment available for dl.

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Reply #2
The Undying
Join Date 11/2008
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February 28, 2009 7:01:40 AM from Stardock Forums Stardock Forums

How do I register the serial number with Impulse?

The Undying.

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Reply #3
JohnJames
Join Date 03/2008
+17
February 28, 2009 7:14:06 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

its registered when purchsed. 

 

Use serial number and email it was sent to.

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Reply #4
ville1
Join Date 09/2008
0
February 28, 2009 10:00:06 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Hi. Does anyone know if entrenchment is coming to stores also at some point or is it only buyable from the internet?

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Reply #5
rapTram
Join Date 08/2005
+2
February 28, 2009 10:03:05 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Quoting JohnJames,
reply 3
its registered when purchsed. 

 

Use serial number and email it was sent to.

 

Use?  Where do I put my serial number into my Impulse client to download the expansion?

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Reply #6
Ovangkol
Join Date 03/2008
+2
February 28, 2009 10:07:58 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

When I went to Impulse and clicked on My Games, sure enough Entrenchment was there waiting for me and all I had to do was select Download.  Hope it works as easily for you.

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Reply #7
rapTram
Join Date 08/2005
+2
February 28, 2009 10:17:05 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Mine's not there.  I restarted Impulse and everything.

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Reply #8
Craig Fraser
Join Date 10/2006
+51
Moderator
February 28, 2009 10:45:32 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Please send an email to support@stardock.com

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Reply #9
rapTram
Join Date 08/2005
+2
February 28, 2009 10:52:49 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

I did.  The auto-response says it'll take two days for someone to help me AND that they're closed on the weekends.  Awesome.

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Reply #10
Craig Fraser
Join Date 10/2006
+51
Moderator
February 28, 2009 11:04:57 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Are you sure you purchased with the same e-mail that you used to set up your impulse account?

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Reply #11
Omega00100
Join Date 09/2008
+1
February 28, 2009 11:07:44 AM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Quoting Lyph3,
reply 5

Quoting JohnJames, reply 3its registered when purchsed. 



Use?  Where do I put my serial number into my Impulse client to download the expansion?

 

 

When you click the blue Stardock icon in the upper left corner Impulse, it will open a menu.  One of the options there is to register a new product.  You just have to put your serial number in there.

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Reply #12
TrueBuringLetter
Join Date 07/2008
0
February 28, 2009 7:26:21 PM from Stardock Forums Stardock Forums

Same problem as OP. I did all of this.

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Reply #13
jakelane
Join Date 08/2008
0
February 28, 2009 7:58:47 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

Thank You Thank You Thank You!

I had this same exact problem, and went throught the whole E-mail process with Stardock and got squat info On it.

Then I tried this whole "When you click the blue Stardock icon in the upper left corner Impulse, it will open a menu.  One of the options there is to register a new product.  You just have to put your serial number in there." and it worked beautifully! THANK YOU OMEGA.  you are great!

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Reply #14
MASTERofACE
Join Date 05/2008
0
February 28, 2009 9:37:17 PM from Sins of a Solar Empire Forums Sins of a Solar Empire Forums

thnx it helped me so hopefully no oneelse has the problem

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