I've finally gotten Impulse to work properly and I've finally been able update my copy of SoaSE.

Next I try to use multiplayer. I use my current account to log in and I get a message saying that my account name is not valid. I proceed to make an account and it says my CD-key is already registered.

For the record my account information is as follows(I will omit my PW for obvious reasons. If a support agent needs it for this case, I will give it to you in a PM):

Account name: Rijel

E-mail:bioray93@comcast.net

Thank you to anyone who is able to assist me,

Rijel