Troll, what trolls?
In a blink of an eye, you too could endup with personality disorder conditions; just try your hands at working on three (++, C) whole different games at any given time in your lives and see what happens next!
You'll possibly figure complex Algorithms are much worst than real people (as in core-gamers) or worst... the usual trolls found crawling in your soooo precious site.
Besides, modders can only make the situation even tougher to handle -- since, they too have psycho stuff problems with proving devs (of any kind, btw!) that a game code is somehow broken and MUST be fixed and/or/if/then/else improved beyond whatever came out of highly_respected_professional heads paid for.
Get X-Worlds (right now), if you need some proof.
And play.
Without trolling your own forums. 
