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khelvan
khelvan
Join Date 01/2005
+1

Crashing on Win7 x64 every 30 minutes or so

April 22, 2010 6:09:29 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I have recently re-installed Sins and purchased the Diplomacy expansion - we're having fun playing it, but at the moment when playing via Ironclad online  I am crashing about every 30 minutes or so. Currently no one else I am playing with is having this problem.

How can I troubleshoot what might be the cause? Two of us have identical Windows 7 x64 installations, so I'm not sure what the issue might be.

 

Thanks!

technical
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khelvan
tesb
Join Date 03/2008
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Reply #1 April 22, 2010 6:52:07 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

how much ram do you have?

 

i have also win 7 64 but only 2 gig ram and setting from highest to high in the planets and structures textures wokred fine for me.

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khelvan
khelvan
Join Date 01/2005
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Reply #2 April 22, 2010 7:27:42 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

6GB RAM...I guess I can lower the texture settings, but I have a GTX 295 so I figured I was safe...

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khelvan
tesb
Join Date 03/2008
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Reply #3 April 22, 2010 7:37:45 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

that is indeed strange then, you should be fine

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khelvan
kryo
Join Date 05/2003
+458 sdemployee
Reply #4 April 22, 2010 10:07:20 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

If the game is generating a minidump on crash, please send it to support@ironcladgames.com so they can analyze it and identify the problem.

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khelvan
khelvan
Join Date 01/2005
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Reply #5 April 22, 2010 2:49:17 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Where do I find said minidump? I would be happy to send it along...

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khelvan
Rosco_P
Join Date 07/2009
+178 sdsupport
Reply #6 April 22, 2010 5:02:15 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

XP: C:\Documents and Settings\username\Local Settings\Temp\Sins Dump

Vista: C:\Users\username\AppData\Local\Temp\Sins Dump

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khelvan
khelvan
Join Date 01/2005
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Reply #7 April 23, 2010 8:54:19 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Thank you, I found the files, but they are 0 bytes, so I don't think they'll be useful to Ironclad. I will try lowering the settings and see if that helps.

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khelvan
tesb
Join Date 03/2008
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Reply #8 April 24, 2010 10:28:14 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

it may be possible that sins runs over 2 gig of ram on larger maps/engagements when this happens it crashes no matter if you have a 64 bit system and more ram (at least that is what i gathered from the modders on this forum).

 

you may take a look here:  https://forums.sinsofasolarempire.com/378149

(make sure sure to at least read the opening post)

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