I've had this game for quite some time, but only recently decided to upgrade to the two expansion-packs. 

Thus far I have been very frustrated with things, but I thought I had gotten past yelling at my computer when it was finally done downloading and the game was ready to play. I was wrong. 

When I start a new game, it zooms out as far as it can, and will not let me zoom in. I tried messing with the hotkeys to see if I could fix it, but I could not. Also, now when I hit esc, nothing happens. I have to manually click on the menu button. That irks me, but not as much as not being able to control the zoom. I assume there are many more bugs that I have yet to discover. 

So can anyone tell me what went wrong, and what I can do to fix it?