So one of the best way to get constant and detailed feedback regarding the game is to have a vibrant online community. This is achieved by providing adequate clan support to the game's online base, ICO.
What I am requesting is a "Clans" tab on the left side of the ICO main menu. Upon clicking this tab, a player would see a list of the clans in the Sins community, and their number of members. Upon clicking an individual clan, there would be another window showing the full roster of the clan and their last active log in so as to gauge the activity of the clan. It should also include a space for clan leaders to describe their clan, its goals, when it was founded, etc. Other perks could include an "Apply to this clan" button, and a "Challenge to clan match". The "Challenge to clan match" could only be done by a clan leader or a member with sufficient permission from another clan. The challenged clan would receive a notification when they next log in.
Also, once you are in a clan, your clan should be able to put a logo up that would take the place of the default themes in the game. Each clan member would have this logo as their theme (unless they choose otherwise, I guess). Clan members should also be "tagged up" in that as soon as they are accepted into their clan, their clan tag gets put in front of their display name in brackets, for example:
Player name: Radioactive
Clan name: Dream Team
Clan Tag: [DT]
New display name: [DT]Radioactive
It's not perfect by any means but I wanted to put a few ideas on the table for discussion. One of the biggest mistakes you guys (Stardock/Ironclad) made in Sins Vanilla/Trinity was that you let your online community be ravaged by bugs/minidumps/desyncs. 4 Years later and on the same engine, you have almost no excuse for failure. If you want to have a steady supply of dump files, desynced saves, balance input, suggestions for expansions, among other benefits, you need to really allow for a thriving online scene that includes clan competition.
Heck, it will even help you sell more games down the road!