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Make Launch Day a Fun Day! READ THIS NOW!

Make Launch Day a Fun Day! READ THIS NOW!

Some tips and info!

On February 4, 2008 Sins of a Solar Empire will be released.  So how exactly is this going to proceed?

1) For those of you who pre-ordered:

If you pre-ordered the game but were NOT in the beta tomorrow afternoonish, Eastern Standard Time, the orders will begin to be processed. There are thousands of pre-orders to be processed so it will take some time.  Here's the insta-answer to this question "I haven't received my email yet!" answer: It hasn't been sent to you yet.  The pre-orders should complete being processed by 8pm EST. If you haven't received an email, then check your various spam filters. Otherwise, go HERE, type in your email and it should email you all info we have on you.

2) Get Stardock Central

To download the game, you will need Stardock Central. Your email will include instructions on creating a Stardock.net account (that's the account you use to logon to this website and post and such). If you want to get a head start, you can go here.

3) If you had a beta version

If you were one of the beta testers, first, thank you for your help! Sometime tomorrow afternoon v1.01 will appear on Stardock Central. That is the latest version. You will need to uninstall your existing beta first.

4) If you are buying it at a store

Once you install it and have it running, you will need to update to v1.01 to play on-line. Click on the "update game" button on the main menu and you'll be taken to where you can download the v1.01 patch. The patch is only 11 megs so don't worry.

5) If you are downloading the full game

We have leased some mega-super-duper high speed lines for the launch week. It should (better) download really REALLY fast regardless of how many people are buying.

6) If you are going to play multiplayer

If you are behind a router, you will need to make sure that port 6112 forwards to your machine. If you're doing a LAN game just make sure you have Windows Firewall either disabled or set up to allow Sins to work on it.  Also: Be aware that if you have a slow machine, that multiplayer runs at the speed of the slowest machine in the game.  So while the game will play fine on that 4 year old PC, you may want to think twice about joining a 10-person multiplayer game. It'll run but you won't be popular.

7) If you do have an older machine

Make sure you update your video drivers.  Don't do what I did with my ATI 9800 and assume that my drivers were fine. They weren't.  Same on audio drivers. Before you report garbled or stuttering or whatever sound, make sure they're up to date.

8) IF you run into a problem

Make sure you read the sticky threads before posting. Odds are, there is a common problem that pops up, we'll post a sticky post with a solution.

9) If you have a good machine

Go to the "Effects" option and turn up the graphics option. Make sure you get the full Sins experience graphically. The defaults are conservative.

10) If all else fails

Take a deep breath. Relax. We WILL take care of you.  Whether it be with your order, your PC, getting multiplayer to work, making sure you get the right package, etc. Don't worry.  [email protected] can take care of most problems.  On launch day, the fastest way to get support will be the forums because we're all hanging out here.  But remember to look up the sticky posts.

11) Waiting for your download to finish?  Try making some maps!

Today we also released the first piece of the Forge Tools package; Galaxy Forge.  It's a visual map editor for Sins that will let you craft your own custom maps.  Every map in the game was built using Galaxy Forge.  You can grab it from the Downloads Page.  And if you're having trouble figuring it out, be sure to check this Beginners Guide.

Good luck and have fun!

 

103,617 views 83 replies
Reply #26 Top
Bring it out that will make my day  :p 
Reply #28 Top
sick no i just somehow boke my lag while was walking a straight line
just kidin i simply quit me job few days ago (... not cozz of sins but due to the work itself) so i gots all the time i needz
Reply #29 Top

Thats a question id like to know as well.

Basicly i dont own a credit card (if i dont own one i cant get into debt... worked so far, im the only 22 year old i know who isnt in debt in my area) so if i want to order something online i either use paypal or my dads mastercard.

Point being though that if i can just wait till its released for download and paypal it then i dont need to bother my dad to let me use his card.

So once the Pre Order people get emailed i take it me and other pay pal people will be able to buy it?

Or is there some 24 hour difference or something.
End of quote


Ditto. And also, how long is the delay between paying with PayPal and being able to download the game. A minute to transfer the money, or are we talking hours and days?

Reply #30 Top
whats work?
Reply #31 Top
Transfer is instantaneous, since paypal basically shoves the money over to Stardock and then charges you, if your account is verified that is. Otherwise you'll need to make sure your Paypal contains enough money to purchase. (and transferring from your bank account to paypal will take a couple of days)

Once your paypal payment is transferred you'll be sent the e-mail with the code you need to enter in Stardock Central to download the game.

As for how long you'll need to wait before the "pre-order" tag goes off and you can pay with paypal, i don't know unfortunately.
Reply #32 Top
You should be able to use PayPal once SINS has been released. There is no delay between using PayPal, and downloading the game. It's handled just as if you had used your credit card.

Enjoy!
Reply #33 Top
Thats good to hear jpkylegirl, I just starting verifying my account with PAyPal, and then I realised that I had to wait 3-5 days for the next step :O

Godspeed on the upload, there's a lot of eager people out there, and I'm one of them ;)
Reply #34 Top
If it is launch day how come it still says 10+ hours until release on the screen? I haven't checked stores nor have I seen it in any flyers. Oh well, still gonna check!!
Reply #35 Top
Thanks for the quick replies.

One more question:

I take it that once the Pre-Order tag is removed and people can buy it and download it that it does not matter where in the world they are located?

If so... Sweet.

Just that in the past ive not been allowed to download a game becuase im from the UK and it hadnt been officialy released then.

Direct2Drive springs to mind.
Reply #36 Top
I have a question, I pre-ordered via my dad's card since I only have debit/paypal and got it under bought as a gift or w/e and I was wondering since I put in my email for the person it was bought for does that mean it will email me or my dad with the serial since it was the digital download + CE?
Reply #37 Top


I take it that once the Pre-Order tag is removed and people can buy it and download it that it does not matter where in the world they are located?
End of quote


Pretty much.
Reply #38 Top

Thats a question id like to know as well.

Basicly i dont own a credit card (if i dont own one i cant get into debt... worked so far, im the only 22 year old i know who isnt in debt in my area) so if i want to order something online i either use paypal or my dads mastercard.

Point being though that if i can just wait till its released for download and paypal it then i dont need to bother my dad to let me use his card.

So once the Pre Order people get emailed i take it me and other pay pal people will be able to buy it?

Or is there some 24 hour difference or something.


End of quote


you do know that most modern debit cards have the mastercard/visa logo, which means you can use them like a credit card but they direct debit from your account?

Which means you don't have to go into debt to buy things online with a "Credit Card"
Reply #39 Top
Is it ready yet? Come on, come on!

Okay I'll stop being imature and wait my turn. *sulks off into a corner*
Reply #40 Top
It is actually... :P
Reply #41 Top
To download the game, you will need Stardock Central. Your email will include instructions on creating a Stardock.net account (that's the account you use to logon to this website and post and such).
Go here
Reply #42 Top
well just in case you missed my question then which email will the serial be sent to if it was marked as buying for a gift to someone or w/e the option was cause it's my dad who bought the game and me who is to recieve it so can someone confirm who it is who would then get the email.
Reply #43 Top
Ahh, But once you have a starcock central account, how exacley do you download tha game?
Reply #45 Top

Ahh, But once you have a starcock central account, how exacley do you download tha game?
End of quote

Go here for instructions:

https://www.stardock.helpserve.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=478&nav=0,52,53,55

Reply #46 Top

well just in case you missed my question then which email will the serial be sent to if it was marked as buying for a gift to someone or w/e the option was cause it's my dad who bought the game and me who is to recieve it so can someone confirm who it is who would then get the email.
End of quote

It should be sent to your email address if it was gifted to you.

Reply #47 Top

It is actually...
End of quote


But my email isn't X-(

I guess this means more time to spend with the family. :SNIFF!:
Reply #48 Top
The download speeds are amazing! 2000kb/sec average. Thank you very much for the leased lines!