"Failed to validate your sin,sose registration information."

from Sins Forums
Hi,

I pre-ordered and installed the beta a few days ago, and the games works fine...

but when I go into SDC in the games tab it gives me this message : ""Failed to validate your sin,sose registration information."

Anyone else epxerienced this?
technical
11,803 views 20 replies
Reply #1 from Sins Forums Top
Yes, I get the same message. You aren't alone.

I have received the key for SoaSE and have updated it in Stardock central, but the game don't show up so I can download it.
Reply #2 from Sins Forums Top
Well, It's not up yet. We have to wait untill the afternoon. EST

I get the same error message by the way.
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Reply #4 from Sins Forums Top
Well I am not sure, but is says like this...

Product Name : Sins of a Solar Empire (Digital Download Preorder)
User Name : Dan Bjrnlund
Download : http://sdc.stardock.com/sdcentral_setup.exe (Install SDC and use serial above)
Serial number: XXXXXXX

Is the serial number for stardock central or is it for SoaSE anyone know?
Reply #5 from Sins Forums Top
eeek you gots yourself a serial
es dats for a game..now me gona click refresh on me gmail 6 times faster
Reply #6 from Sins Forums Top
lol... that's because he used tokens from TGN. That means his order was processed inmediately :D.
Reply #7 from Sins Forums Top

lol... that's because he used tokens from TGN. That means his order was processed inmediately .
End of quote


yep
Reply #8 from Sins Forums Top
yet he still has to wait till game come out to Stardock central right?
Reply #9 from Sins Forums Top
That would be my guess, yes.
Reply #10 from Sins Forums Top
Yeah, but he should be able to download the beta of Sins... not that he'd want to at this point.
Reply #11 from Sins Forums Top
beta huh well sinse i still gotta wait for like 6 hours or so....why da heck not
Reply #12 from Sins Forums Top
Yeah, I've been spamming email refresh a lot this morning too. Only having placed my order 2 weeks ago I am also waiting for the post-beta purchase processing for my key.
Reply #13 from Sins Forums Top
Tokens don't get you the final game any sooner than other beta testers.
Reply #14 from Stardock Forums Top
I get the same Errormessage (Failed to validate you sin, sose registration ...). A get the message when I click on Games in StardockCentral, but I have allready installed Sins of a Solar Empire (v.1.01.012 I think) and I can start the game. (I hope you understand all I wrote)
Reply #15 from Sins Forums Top

I get the same Errormessage (Failed to validate you sin, sose registration ...). A get the message when I click on Games in StardockCentral, but I have allready installed Sins of a Solar Empire (v.1.01.012 I think) and I can start the game. (I hope you understand all I wrote)
End of quote


Ditto.
Reply #16 from Sins Forums Top
I recieved that error too, but it was just a registry problem, probably left over from the beta. I fixed it as follows:

Use regedit to go to: HKEY_LOCAL_MACHINE\Software\Stardock\ComponentManager\Drengin.net\

The key (looks like a folder) for sins of a solar empire is "sin". In my case I received that error because there was also a key called "sins" there. Deleting it removed the error message.

Reply #17 from Sins Forums Top

I recieved that error too, but it was just a registry problem, probably left over from the beta. I fixed it as follows:

Use regedit to go to: HKEY_LOCAL_MACHINE\Software\Stardock\ComponentManager\Drengin.net\

The key (looks like a folder) for sins of a solar empire is "sin". In my case I received that error because there was also a key called "sins" there. Deleting it removed the error message.


End of quote

Thanks for the tip!

I had:
HKEY_LOCAL_MACHINE\Software\Stardock\ComponentManager\Drengin.net\sin
and
HKEY_LOCAL_MACHINE\Software\Stardock\ComponentManager\Drengin.net\sin,sose

Deleting the second one got rid of the error message. Make sure to backup the values before you try deleting them.
Reply #18 from Stardock Forums Top
Thanks, it's fixed the problem (deleting the 2nd).
Reply #19 from Sins Forums Top

I had:
HKEY_LOCAL_MACHINE\Software\Stardock\ComponentManager\Drengin.net\sin
and
HKEY_LOCAL_MACHINE\Software\Stardock\ComponentManager\Drengin.net\sin,sose

Deleting the second one got rid of the error message. Make sure to backup the values before you try deleting them.
End of quote



I had the same problem and the same fix worked.

I bought the game with tokens through the SDC browser and was able to download and play immediately, but got that error message on startup.