SoaSE Crash at Start

from Sins Forums
Hey, this is another one of those Mini Dump errors. I've already sent an e-mail to Ironclad with the file enclosed and a copy of a DxDiag, but that was three hours ago and I was wondering if anyone might know a quick fix that I could use without having to wait for a response. First of all, I've tried reinstalling and rebooting and all of that. It doesn't work. Secondly, I've played the game all week with no problems at all.

Basically, I try to start the game, and I get the normal black screen that covers about 3/4 of your desktop. However, 5 minutes later I'm sitting there looking at the same screen as the game refuses to load. I then close it and receive a message that a Mini Dump file has been saved to my computer, followed by the traditional "This program has experienced an error and needs to close" Microsoft message with the Send Error Report and Don't Send Error Report options. Here are the two images I was referring to:



If anyone can help, please do. Thanks for reading.
technical
6,217 views 13 replies
Reply #1 from Sins Forums Top
Did you make any changes to your system between when it was working and when it stopped working?

That said, given that its the weekend, I wouldn't hope for a quick response on the minidump... though you might be surprised, given how customer oriented IC / SD happen to be.
Reply #2 from Sins Forums Top
Did you make any changes to your system between when it was working and when it stopped working?

That said, given that its the weekend, I wouldn't hope for a quick response on the minidump... though you might be surprised, given how customer oriented IC / SD happen to be.
End of quote


I don't think so. I sat down, checked a few forums, downloaded the map editor for SoaSE, decided to learn it later, and opened up the game.
Ashes of the Singularity II
Reply #3 from Sins Forums Top
Update: I've tried reinstalling and downloading the patch again and still no luck.
Reply #4 from Sins Forums Top
If you do not produce the technical details of your computer's specs (including which version of your videocard's drivers you are using), I doubt anybody, here, can help you with so little info. Sorry.  (:( 

If you e-mailed your DX-Diagnostic info to Ironclad, that's what I am refering to.

To be sure, you could also try e-mailing the minidump and DX-Diag files to :

[email protected]
Reply #5 from Sins Forums Top
Heres his specs (im one of his friends)


Processor: AMD Athlon(tm) XP 2600+, MMX, 3DNow, ~1.9GHz
Memory: 1536MB RAM
Hard Drive: 750 GB
Video Card: VisionTek Radeon X1300
Reply #6 from Sins Forums Top
Thanks, but that still is not enough info.

If he e-mailed his DX-Diagnostic text to Ironclad, that's much better.

Have him e-mail Stardock Support, also.

And then, be patient : Ironclad and Stardock absolutely want you guys to play -- they will eventually reply.

Here, on the forum, there are very few tech experts, and without the full DX Diagnostic and the minidump file, we could only speculate in general abstractions.
Reply #7 from Sins Forums Top
Ye well he doesnt think its a problem with sins anyway cause the same thing is happening with his other games too.
Reply #8 from Sins Forums Top
Ye well he doesnt think its a problem with sins anyway cause the same thing is happening with his other games too.
End of quote


Funny, the same thing started happening to me a few days ago.
Has any solution been presented yet, or is this issue unresolved?
Reply #9 from Sins Forums Top
same thing is happening to me i got the game on saturday and now i'm getting the error. i'm about to send my minidump and dxdiag files to stardock and ironclad also what part of the dxdiag file would you guys need cause theirs no way i'm posting up 50kb of text.
Reply #10 from Sins Forums Top
For those of you getting errors on multiple games, what video cards are you using? Did you just update your drivers?
Reply #11 from Stardock Forums Top

im getting this damn mini-dump error as well, but only on sins, not my other games

And it seems to crash at random. I could be playing for half an hour b4 it hits me , or 30 seconds. Its really starting to bug my a little

Reply #12 from Sins Forums Top

i just bought this game and i just simply lanuched the game, got the mini dump error? =(

Reply #13 from Sins Forums Top

If you haven't updated the game to the latest stable version (1.05), please do so. If you still crash at start after that, go to the location on your computer that the minidump message indicates, and send that file to [email protected]. They can analyze it and figure out what's going wrong.