Game will not launch

from Sins Forums

As strange as this sounds, when I launch the game, screen goes black and computer reboots. Game launched fine after I first downloaded it from SDC (actually couldn't download it from SDC, support sent me a separate link, then I updated game in SDC. Not sure if that relates to problem.)

I sent an email to support last Friday, didn't get any response. Any ideas?

technical
2,057 views 2 replies
Reply #1 from Sins Forums Top
A spontaneous reboot often means your computer is tossing a Blue Screen of Death but is set to not display it. BSODs are generally caused by hardware or driver problems, and the error message it shows can help pin down exactly what the issue is.

To have your computer display BSODs instead of rebooting immediately, go to Control Panel->System Properties->Advanced Tab->Startup and Recovery Settings and uncheck 'automatically restart'.

The next time it crashes, you may get a BSOD similar to the one below (not all highlighted parts may be present):


Write down the information in the highlighted areas before turning your computer off. The information there can then be researched online to see if others have experienced similar problems, and what the cause was. You may also get a 'windows has recovered from a serious error' message when you turn your computer back on--if you do this, you should agree to send the report to microsoft. You'll then be forwarded to information about that error on Microsoft's knowledgebase, if they have any.
Reply #2 from Sins Forums Top
Thanks. Followed your suggestion. No BSOD, just a black screen. Obviously hung up, after a few minutes I did a hard reboot.

Looked thru system logs, didn't find any app errors. Is there a SoSE log somewhere?

SoSE is the only program which doesn't run on my system.
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