Yes, actually, there is arguing that point. They have done their best to produce a great game, but its physically impossible for them to test it on every single possible combination hardware and software. As such, they release a game that is to the best of their ability "perfect" -- and as that ability is merely human, it isn't perfect. Instead of whining because they made a mistake, mailing in the minidump solves the problem. "To err is human, to forgive, divine" -- you paid for software, not a work of god.
I think that what Chaoswyrm is saying (and at least, how I also feel) is that most of us haven't had problems quite this bad with ANY other game. I understand that the game can't be perfect. Given that the the same issues come up TIME AND AGAIN on the forums (I wish I had statistics on this) it seems a little surprising that the game was reportedly rock solid before release. I don't expect it to be flawless, but why is that so many OTHER games install and run without a hitch or maybe a few tweaks/patches or so? THAT is the question, and, honestly, if other companies can do it it makes you wonder if this game was released early or if something was just missed.
I'm not bashing the game. I like the game and have managed to get single-player working with a little time and elbow grease, but haven't made much progress in terms of multiplayer games.
And Chaoswyrm, don't let people tell you not to whine. I'm sorry to hear you're having trouble with SoaSE. If you've read the forums, updated your drivers, played with your router settings, and done your part, you have EVERY right to complain. And any good developer would want to hear the complaints along with the praise...how else do you know what people think of your product? The people who invested in your game need to be taken care of. This, literally, is the "forum" for discussing issues and problems, is it not?
LASTLY (and more back on topic), are you still crashing immediately on trying to start the game? Have you gotten passed clicking "play" If you have any kind of a game going that has hit a point where it keeps crashing, try starting a new one. Continuing to reload an older game doesn't usually help...in my experience it just keeps crashing.
One final thought...is anyone who downloaded the full game having trouble? Perhaps some of these problems are limited to people who installed from the retail CD?
