Cannot Install

from Sins Forums
I'm having an interesting (read: pull your hair out annoying) issue attempting to install Sins.  When i run the installer from the CD, it gives me an error in the InstallAware wizard, where it cannot find

C:\Docume~\username\Local~\temp\mia1\welcome.dfm.miaf

the mia# increments each time i attempt an install.


A bit of background...

I downloaded and installed the demo successfully over the weekend.  Played through the tutorials and the small maps.  Mostly I was concerned as I have an older PC, but the game played quite well.

Today I went to the store and purchased the CD, came home and installed it.  It gave me an error.  I figured it was a conflict with the demo, so I uninstalled the demo and installed the retail version.  It worked fine.   Ran the program and encountered some wierd graphic glitches in the background of the menu.  Tried running a game and crashed with a minidump.

I got the 1.03 patch and installed it, with no improvement.

I have updated my video driver and direct X, no improvement.

I uninstalled the game, reboot, and tried to install again.  And now I'm getting the error with the InstallAware.

Just to test, I reinstalled the demo, and it works just fine, and plays fine too.

Any suggestions?  Is there any place to email tech support directly?
technical
2,778 views 4 replies
Reply #1 from Sins Forums Top
[email protected]. Just don't email them multiple times because it knocks you down in the queue. You may have to wait a bit to get an answer, but they will respond.

-HM
Reply #2 from Sins Forums Top
Im thinking somehow your disc may have become corrupted or your CD drive didnt read it correctly.


You may wait to try to download Star Dock Central (can be found by clicking the Starodck symbol at the bottom of page) install it and register your game serial and download it directly from stardocks servers.
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Reply #3 from Sins Forums Top
Thanks to Wes992.

I did the download and install from Star Doc Central and now everything works fine.

I wasn't aware that utility existed. I like it very much.