Minidump

and other problems...

So yeah, 3 times in the last 15 mins either myself or my friend would get minidump issue in MP online. It worked fine the other day when we were playing. Got about 5 hours in and then saved. We came back to it a day later and played about an hour and it worked fine then too. Now we are picking it up again and getting a minidump every few minutes of play. It's really really really annoying! I mean sheesh, I have 4Gigs of RAM and 500 Gigs of HDD space. I dont see the problem! Most background processes are off when I'm playing so there isnt a significant amount of space being taken up.

Another bug I found was with Vasari. Now last time I was playing, I maxed my tech tree. This included the +15% fleet capacity and I had tons of ships, etc. My fleet capacity was around 0 so I had all the ships I could possibly build. Now when I load, I have -560 fleet capacity! So aparently the +15% FC research is no longer functioning (or was functioning improperly before. Either way it needs to get fixed. I cant simply kill off a ship or two to build a simple migrator. I'd have to kill off half of one of my fleets in order to do such things which is absurd. Anyway, those are the issues I've been experiencing lately and I hope they get fixed soon.

Thanks!

28,088 views 58 replies
Reply #1 Top
My fleet capacity was around 0 so I had all the ships I could possibly build. Now when I load, I have -560 fleet capacity!
End of quote


Were you playing with the Large fleets option? There's a known (and fixed for 1.04) bug with options not loading properly in 1.03 - just go into game options again and accept them before starting the save game.
Reply #2 Top
As it turns out, that was the problem! The third save was set to normal fleets/resources/etc when they had been fast and large prior. It's good to know this is known cause it had me befuddled.

My friend continues having minidump issues even after reducing his graphics settings. I suppose I could try reducing mine, but the game runs perfect 99% of the time at full settings. The only time it lags like a mother is when the advent bubble ships are present.

I found another oddity in the game. The phasic stuff seems to turn off my buildings! Now this is fine and good when being attacked in preservation is needed, but they remained off long after there were no longer threats in the area. This caused several of my planets to "turn" because the media centers were off. It would be nice if they would automatically go phased when they are being attacked and only when they are being attacked. Things like frigate factories and hanger bays are needed when the planet is being attacked and should not shut off. Anyway, I hope this gets resolved because trying to manage 50 planets with their media centers and such shutting down and staying shut down is really annoying.

Thanks again for letting me know about that bug! 1.04 FTW!
Reply #3 Top
As far as the minidumps, just send it to [email protected] - don't send each one since they're most likely to be the same thing, but that way Ironclad can take a look and either fix it or get back to you with what you can do.

For phasic barrier, that's always how it worked, part of a mechanic. There've been suggestions to improve it and get it to turn itself off, though :P
Reply #4 Top
Got an odd runtime error last night. Game locked up and window came up saying runtime error. No other information.

As for the minidumps, what am I supposed to send? I dont see any log files or such. Maybe I'm just missing something. The minidump window doesnt give any more info then "minidump error" and an "ok" button.

Finally, after a while the side scrolling seems to lock up. Now I've attributed this problem to zooming way out and scrolling to one of the sides as far as the game limits. Then zooming in prevents movement in the adjacent 3 directions, but the opposite direction can be moved in. It's really odd and annoying. Anyway, better to post things then not.

Thanks!
Reply #5 Top
The error itself tells you where it saves the file.
Reply #6 Top
Normally it would, but this one just comes up as a "Visual Studio C++" that says "runtime error..." and no links or file paths to speak of. It only tells me that there was an error and nothing about the error specifically. It's an oddity in Vista that I've seen a few times on different programs (not the same error, but the fact that it comes up with a window telling me that there was an error).

Any other suggestions?
Reply #7 Top
Normally it would, but this one just comes up as a "Visual Studio C++" that says "runtime error..." and no links or file paths to speak of. It only tells me that there was an error and nothing about the error specifically. It's an oddity in Vista that I've seen a few times on different programs (not the same error, but the fact that it comes up with a window telling me that there was an error).Any other suggestions?
End of quote


Have you installed any mods?
Reply #8 Top
Nope, no mods.
Reply #9 Top
People have been posting that the new Nvidia beta drivers are fixing a lot of problems - is your friend using an Nvidia card? Might be worth a shot.

Just for clarification, a C++ Runtime error is not a minidump, minidumps are called just that and the error message always contains where it was saved ;)
Reply #10 Top
nono, I know, I've gotten 2 different errors at different times. One says minidump and the other is the C++ runtime error.

We are both using nvidia drivers which may be the issue. Unfortunately this OS was through HP or whatever and it wont let me update drivers directly for some odd reason. I go to install driver and it just crashes out saying it cant install.

But anyway, the minidump only seems to happen at an autosave. I know this because the prior autosave is almost exactly 15 mins before the crash which seems to be the frequency of the autosave.

Runtime error seems to happen about the same time, but in place of the minidump. It's wierd. Anyway, we'll see how 1.04 works.
Reply #11 Top
Same has occurred to myself and two other friends. We played a game for over an hour (LAN, three of us, various levels of hardware), but it crashed immediately after an autosave once, for all three of us simultaneously. Then, we loaded up the autosave, and it happened again. We tried an earlier save, but after a while it would just happen again. We tried changing graphics settings and host, but nothing helped. Also, now my game won't launch at all without a minidump popping up before even getting to the first screen. I repaired install, did nothing. I uninstalled and reinstalled, and it seemed to be working. However, once I added the 1.03 update, it began crashing again. Hope 1.04 comes soon.
Reply #12 Top
Let me relate my experience here.

1. Playing with 3 IT professionals, 1 network engineer (myself), 1 systems engineer, 1 desktop support.
2. 2 of the systems are Q6600 quad cores and 1 an E6750.
3. I am running XP SP2, one running Vista Ultimate SP1, one running Vista Home SP1.
4. We all love sins and have had so many issues that one of us sold his two NVIDIA cards and got a an ATI 3870. Now all 3 of us have ATI 3870's.
5. All of us have 4 gig of ram although mine is limited by XP to 3.25.
6. We kill all tasks save Ventrillo and Sins during all gaming attempts.
7. We Minidump EVERY GAME. EVERY GAME. Our systems admin goes through the mindumps and scans them. I check the network/firewall. We all put ourselves in the DMZ. We have tried on Ironclad online, we have tried on the LAN with all of us bringing our PC's, and we have tried via hamachi.
8. This game is seriously flawed. None of us have found a solution and we are all in the field with seperate areas of expertise. We all love this game and desperately want to play it, are all fans of Stardock's ethos and prior games.

That said, we all find it intolerable that we cannot get this game to work regardless of our expertise levels and methods tried. One of us actually dumped money to get an ATI card just to get this game to work. Here we sit waiting weeks and we are still unable to play after paying for a game that should work. Meanwhile I'm seeing the focus of the patches on game balance and such when there are huge quantities of users that simply cannot play the game that have made great efforts to play it. I know that stardock is working on it but they should be shifting all of their efforts to ironing out their multiplayer bugs at this stage. Here comes the third week in a row that we want to get together and play this game that we have spent days of time troubleshooting, replaced hardware over, etc. and we are unable to do so. I am rapidly losing faith in Stardock/ICO over this. If someone can tell me something else that we can try I would be game...but at this point I will have to say that our collective assessment is that the game is broken in multiplayer period. Please prove me wrong so that I can stop being frustrated and get on with playing this great game.
Reply #13 Top
Have you emailed [email protected] with your info and minidumps?

They have said that there are 2 known crashes that need to be fixed on their end that they hope to get into 1.1, perhaps yours is one of them.
Reply #14 Top
Yes, my compatriots submitted Minidumps. Seeing that we have waited 3 weeks and no 1.4...and 1.4 isn't even addressing the issues...how many months are we expected to wait to play a game we purchased at release? As a purchaser of a game what should my expectation be? 1.1 could be a month or month(s) out. Is this all acceptable?
Reply #15 Top
I agree with shaft for the most part. However I would be satisfied if 1.02 was still available for download.
Reply #16 Top
I agree with shaft as well. I kinda think im getting the shaft by not see any results for some big issues
Reply #17 Top
The minidumps are Nvidia's fault anyway, and they occur over quite a few other games rather just Sins.

Hence why I use ATI cards, because their driver releases aren't a steaming pile of rubbish, and I don't have to muck around with beta releases to get my card to just work in the first place.
Reply #18 Top
The minidumps are Nvidia's fault anyway, and they occur over quite a few other games rather just Sins.Hence why I use ATI cards, because their driver releases aren't a steaming pile of rubbish, and I don't have to muck around with beta releases to get my card to just work in the first place.
End of quote



Minidumps are not limited to Nvidia powered systems. I have an ATI card, and I minidump in every single game as well. I'm a Computer Science major, the best I can do right now is to send information to the developers, so they may fix it in a future patch.
Reply #19 Top
Intel integrated here.
Reply #20 Top
same problems since yesterday ... got mini dumps crash after every auto save -.-
Reply #21 Top
Phazon, check out my earlier statement. My buddy actually sold his NVIDIA cards because he thought he was responsible for the MP dumps we were constantly experiencing. It didn't go away. As stated, I am a network engineer, he is a systems engineer, our third player is a desktop guy. We are not spring chickens. He has parsed through the dumps and submitted them repeatedly. We are all running pretty beefy machines all running ATI 3870 cards, all have 4 gigs of ram. We kill all tasks on every machine save for Sins and Ventrillo. We have lowered our detail levels to the minimum required. We have played on a LAN in the same room. We have played on Hamachi. We have played with NAT/port forwarding, we have played with every machine in our respective 'dmz's', we have played on ICO. Everything that is MP crashes. Period. We have burned days on this. Bottom line something is intrinsically wrong with the game. The developers are responsive to a lot of feedback there is no doubt and a lot of people enjoy praising IC, etc. etc. I admit I am somewhat of a fanboy as well of the company's practices but at this point bottom line you have 3 professionals that have tried everything they could and could not get this game stable and it is not playable via Multi two months after release. There is a limit to where you are understanding and begin to be, as a paying customer, very frustrated and angry with your purchase and misguided loyalties. We love this game and cannot play it together in multi and of course there is no single player game but for skirmish so the true value of this game is in multi that is unplayable for a huge portion of the target market. The list of fixes in the next patch are apparently game balance related while a good chunk of the purchasers can't even play Sins. This is extremely frustrating and I'm hoping that the quantity of people upset that they can't play the game will apply enough pressure to change the direction of the troubleshooting. With all of the minidumps that have been submitted I don't see how some form of quick progress to get us working hasn't happened.
Reply #22 Top
To add fuel to the fire, I'm having exactly the same issue. The group (5 players) that I play with have stopped playing the game for this reason! Not sure how something this blatant got past QA. If this is a know issue, which I can't see how it isn't, it is appalling to me to see that a crash is being put aside to balancing issues. A balanced game does me no good if I can't finish it, which I haven't yet. I bought this game the day it was released and I have yet been able to complete a MP game. I bought the game for the sole purpose of playing it as a MP game, and I can't! Even a FAQ acknowledging that there is a problem and stating some sort of activity would be nice. It annoyed me at first how games like Supreme Commander and Company of Heroes released patches on a weekly if not daily basis to address issues, but I have grown to appreciate the proactive effort to provide a stable game. All I hear are crickets over and IC. The fact that something like this has been allowed to go on for two months is ridiculous. To make us wait till 1.1, assuming they even address it at all is deceptive and just plain stupid.
Reply #23 Top
Then you both can get refunds and be on your merry way :P The fact is, the majority of players have no issues, and in any piece of software there will always be people who do.

It's the nature of the beast, and miracle fixes aren't going to happen overnight :P
Reply #24 Top
Are you that naive Annatar? Do you honestly think that this problem is limited to the people that have posted in this forum? Its the nature of the beast? Maybe for IC.. If it was happening just to me, sure, I understand. But for every one person that posts to a forum, typically there is a much larger number of people this problem is affecting. Is IC offering to refund my money, because if they are I will take it in a second. I would also like to see this issue addressed. BTW, sitting down and fixing a bug can happen over night, I have done it on many occasions.
Reply #25 Top
Hehe, well, atleast it isnt just me getting the minidumps of death. I'm still trying to figure out why I'm getting Visual Studio errors with no info. That I'm pretty sure is a prob with the nvidia drivers.