Sins updating process is garbage

In this day and age, there is no excuse whatsoever for allowing this pig of an updating process to continue. The fans of this game did not need to purchase this game, but we did, and for that we expect a little ease of use to go along with it. How difficult is it to implement an in-game updating system similar to Starcraft that updates seamlessly and then just logs you into Battlenet, or in this case, Ironclad online.

What really grinds my hump is that I have to sign in to the website to get the update. Fine. Fine. But when I try, it says my account information is wrong. Odd...well, it's the same login as the forum, or so it says, so I try to login to the forum. Success! Well...I try the patch again, and it doesn't work. So I request the information be sent to my email address, and what a surprise, ERROR, cannot send to this email address.

Fix this nonsense. Your fans will not support this extremely poor level of service forever.
21,348 views 36 replies
Reply #1 Top
i like the game and i have no problems, therefore i will support their service they provide :NOTSURE: .
Reply #2 Top
clone this is not a major issue. USE SDC FOR CRYING OUT LOUD theres your battlenet type solution right there! If you are having problems with the site go to [email protected](correct address?)
Reply #3 Top
Or just get the update from Gamespot? Some people...
Reply #5 Top
If you are having problems with the site go to [email protected](correct address?)
End of quote


[email protected] for website/patching/serial issues.

But yeah. There are 4 different ways to get the patch. SDC, Impulse beta client, site, and Fileplanet/Gamespot/you name it.
Reply #6 Top
Say what? It's about as smooth an updating process as they come. Having to install the patch outside the game is a non-issue.
Reply #7 Top
It's not a non-issue, it's just an annoyance. Just like having to refresh the 'join games' screen manually, just like not having a ladder system for auto-matching games online and having to find them manually, just like not having a proper win/loss reporting system online, just like having the occasional minidump, just like having a system that requires everyone to manually open their ports without any guidance, just like the cumbersome in-game communication system (e.g. lack of hotkeys for allied chat), just like how the 'join game' screen lists scenario names without saying numbers of planets so you dont even always know what size game you are joining, and just like a hundred other small things.

They do add up though, and they are annoying. Overall, I agree, the gameplay online should be much more user-friendly. And yes, these numerous "insignificant" things do matter. I think that the fact that there are so many is the reason why there are currently only 142 people playing online, despite strong sales of the game overall.

Oh, and I am not stupid. I am a smart guy. If there are solutions to the above-mentioned annoyances that I haven't found, then that means they are not "user-friendly" solutions. Hey, I am a user, right? If they exist, they have obviously eluded me.
Reply #8 Top
I had the same experience... It is not a deal killer, but I have to admit that I expected an in-game update. Games have had this for ages... Then they make you register to get the update??? I'd have to agree that the update process is not very well executed.
Reply #9 Top
Since they can afford a 24/7 downloading server that can't go down (or feel the pain of the community wondering why userX can't sync in games).

Stardock is really rich! They've released many games before sins too! They just don't know what to do with the money.
Reply #10 Top
Windex, just shut up. (I wouldn't normally be this harsh to someone, but you have a history...)


Yes, I, too, have had a terrible time with this getting this last patch, but I'm sure that Stardock is doing everything they can to fix the problem.
Reply #11 Top
Well, the goofup with 1.04 was largely caused by a bug found in the Impulse beta client that didn't properly patch so people ended up with version mismatches and such - 'tis the nature of betas, I guess.

But getting the patch itself is pretty simple, 1.03 and 1.04 have both been posted stand-alone and mirrored on plenty of sites. Fairly few games actually do in-game update downloads, and most of them are pretty heavily MP-focused which one could argue Sins is less so :P
Reply #12 Top
I, too, was disappointed in the "old school" update system. Did I have any problems manually patching? No, but as others have mentioned there are a plethora of much more elegant and seamless update systems out there to emulate. I suppose though that the development budget for this game didn't justify such an expenditure.
Reply #13 Top
Wow... you failed to mention that the updates have made it to where some of us can't play with others without it crashing with a minidump error.
We used to play every weekend with no problems but since two updates ago we can't.
Reply #14 Top
Oddly enough...I haven't crashed, and I'm on VISTA for whatever thats worth, so I suppose its limited to certan processors and motherboards, in which case its perfectly understandable why this hasn't been fixed yet (crashes) do you have any idea how many combinations there are for computers? That's a LOT of programming, you can't make games compatible with EVERYTHING right off the bat...
Reply #15 Top
I think most of my frustration comes from the fact that this game seems so popular, and it was not cheap, so the budget to make it run well ought to be there. To be honest, I pirate most software I use. In this case, though, I bought it at full price, expecting it to be a big-name fully streamlined game. Sins is not some bargain-bin game you can pick up for $5 at Target. In fact, since this is the first new game I've bought in two years, I expected it to be even better-designed.

Well, it is an awesome game. Thanks for that. I just don't get why it can't be easier to use...

The lack of a single player game (which I don't mind at all, BTW) also made me expect this game to have a huge online focus. After all, if you can't play alone, you will play online right? So why isn't the online hub easy to use, fun, and jam-packed full of satisfied customers?
Reply #16 Top
The lack of a single player game (which I don't mind at all, BTW) also made me expect this game to have a huge online focus.
Most people play single player for various reasons. This is debated, but I think the devs lean more towards playing in single player rather than multiplayer.
Reply #17 Top
With no plot or storyline to follow, there is only one reason to play single player: you just bought the game and have no idea yet how anything works. That's perfectly reasonable, but playing against the AI gets really really really easy after a 10 games or so. Hell, you can beat an insance computer opponent using nothing but cap ships.

I doubt there are that many people out there satisfied to challenge themselves by resorting to playing against more and more and more (3v1, 4v1, 5v1, etc) "insane" comp opponents.

Well, maybe I'm wrong. I was just explaining my thought process. I figured most people would agree that playing humans is more fun than the same AI over and over.
Reply #18 Top
I enjoy playing against the Ai because
-They don't act like 7 year olds
-They don't leave if they're losing
-Can be surprisenly difficult (I haven't won a match against hard AI in 1.4 yet)
-Don't need to be on the edge of your seat to win (slower paced)
-Don't use cheap tactics over and over

But most games the single player is never fun. But I enjoy it alot better than online.

I tried playing it on line several times.. I couldn't have any fun, too paranoid of players attacking my weak points!
Reply #19 Top
i never have problem with the update system. And please clonehigh, have some manners, stop making yourself sound like a 10 year old. If you have a complaint, do so in a polite fashion. Don't need to cause a scene on the forum.
Reply #20 Top
Really? I personally -hate- autopatching systems. They're super prone to breakage and failure. Just use SDC for crying out loud.

Sins has it's share of problems certainly, but auto-update is really not a significant one. How about let's talk about culture?
Reply #21 Top
I have a question: If, let's say, your a pirate, and you want to update this game, you just download the patch, right? You don't need a the serial # to do it? I'm 1.4, but I always wondered if it read my email/computer/reistration code before I could download the patch?

Reply #22 Top
I really don't mind downloading the update from the web, but why oh why does it have to clear my settings every time I apply a patch?
Reply #23 Top
I really don't mind downloading the update from the web, but why oh why does it have to clear my settings every time I apply a patch?
End of quote


It's not every time, but when they modify the user.setting file (in this case, they used it to fix the particle bug, and add some more logging options for those who wanted them), the new file overwrites your old one, so you have to re-do settings.
Reply #24 Top
With no plot or storyline to follow, there is only one reason to play single player: you just bought the game and have no idea yet how anything works. That's perfectly reasonable, but playing against the AI gets really really really easy after a 10 games or so. Hell, you can beat an insance computer opponent using nothing but cap ships.I doubt there are that many people out there satisfied to challenge themselves by resorting to playing against more and more and more (3v1, 4v1, 5v1, etc) "insane" comp opponents. Well, maybe I'm wrong. I was just explaining my thought process. I figured most people would agree that playing humans is more fun than the same AI over and over.
End of quote

try playing against 3 insane ai the we will see how you do
and stop this crap about the patch download sucks i like the old school
never had much love for ingame patches and clonehigh take it easy will ya
i am sure for the next patch you wil not have any problems updating
as like said before there was a file error in the patch that was overlooked
i am sure they wil not make the same mistake twice

SIN ON
Reply #25 Top


To the OP: would you like some cheese with your whine? ;)