Ok here is what I have on the sticker:

Start: numbers
Stop: numbers
Material: numbers

Start and Stop are the same. Material is a different number, but neither one of them work.

I do not have one of those...only what I mentioned

It should be on a sticker just above the disc inside the box. If there is no sticker, contact [email protected].

The funny thing is that I bought two of them. One has the S/N (I hadn't opened the other one until today) and the other does not lol BB will tell me to fly a kite

Wow. What's your IQ?

Also unless you're hell bent on playing online you don't even need the serial to install the game or play single player, or LAN games; so until you can get a new one from SD you can at least enjoy the game off line or with a friend without any problems.

Tharnid,

We at support did respond to your e-mail, you wrote in on the evening of April 16, we responded to you the next morning. Check your Spam or Junk mail folder, it may have gotten put there.

Now, although Stardock has absolutely nothing to do with any Retail purchases, we can still help. If you can send us a scan or digital picture of the box, open to show there is no serial sticker, along with the receipt from BB, we can assign you a new serial number.