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pticurina
pticurina
Join Date 04/2008
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Instalation problems ...

April 28, 2008 12:11:50 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Well when i try to install SofSE game it shouts whe windows installer service could not be accessed. This can occur if you are running windows in safe mode ....
I dont have same problem with any other software, using windowsXP x64 on quad core q6600, 3gb RAM, geforce 8800 gt

if anyone knows whats the problem please reply
thanks
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pticurina
kryo
Join Date 05/2003
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Reply #1 April 28, 2008 12:56:55 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
So why not start up the WI service (it should be on manual/automatic by default, so it'll only be giving issues if it's completely disabled manually) or run in regular (non-safe) mode?
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pticurina
pticurina
Join Date 04/2008
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Reply #2 April 28, 2008 1:14:33 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
i am trying it in normal mode even when i try starting setup file alone without autorun it says it cannot be installed
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pticurina
kryo
Join Date 05/2003
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Reply #3 April 28, 2008 1:44:32 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
What specific error mesaage does it give you? If it's just something generic about install failed, make sure you have uninstalled the demo first if you had that.
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pticurina
LordPlural
Join Date 08/2007
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Reply #4 May 9, 2008 3:59:19 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
I am having the same issue.

"Error

The Windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed. Contact your support personnel for assistance."

Demo was never installed, all my other programs have installed perfectly thus far.

I am running off a fresh install of XP Professional x64, Service pack 2
AMD Athlon 64 X2 5000+
8Gigs of ram
Asus M2N-SLI Deluxe motherboard
Geforce 8600gt 512Mb
200Gb & 500Gb SATA Hard drives

Before I reformatted my system the game installed perfectly off the disc. When I try to log onto stardock central for the digital download, SDCentral freezes.
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pticurina
jevil396
Join Date 05/2008
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Reply #5 May 12, 2008 2:39:21 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
When in safe mode I get the error, "windows installer is not correctly installed"

When in normal mode I get the error:

"Error

The folder path 'Stardock Games' contains an invalid character."

My first instal apeared to work. It didn't. I could not save, and when I got the update it would not install because I "do not have Sins of a Solar Empire installed." I cannot uninstall, reinstall, or modify because of the error stated in this thread. I have never installed the demo.

I'm running a fresh install of Vista Ultimate X64, SP1
Intel dua core t9300
4Gigs of ram
Geforce 8700GT
Internal Sata 100GB Hard drive and External 500GB Hard Drive
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pticurina
kryo
Join Date 05/2003
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Reply #6 May 12, 2008 3:26:22 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
The folder path 'Stardock Games' contains an invalid character.


That's odd. Are you using a non-English localization of Windows?
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pticurina
jevil396
Join Date 05/2008
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Reply #7 May 13, 2008 9:18:18 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
It's an english version. I've looked around and everyone who has this kind of installation problem has a 64 bit operating system. Anyone know of a patch or something for this?
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pticurina
kryo
Join Date 05/2003
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Reply #8 May 13, 2008 12:29:23 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Your best bet would be to contact [email protected] in that case. Even if they don't have a solution offhand, they should be able to pass word to the installer guys so this can get looked into and solved.
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