Cmamigas - I have no listed ticket under your account email. Did you write in under a different one or have a ticket ID I could look up and do a follow up on?

As it has been said on here already the Stardock.net account is not the same as the ICO account. Stardock.net is for updating, and account info like serial numbers. ICO is for online play and stat tracking. I would also recommend you download either Stardock Central or Impulse (our two download managers) to update your game fully, and the get most out of your Stardock.net account. As it stands right now I can find no errors in it.

Also as a side not if you never received anything from us that does actually mean that we didn't get the first message. To be more specific; when you mail a new email into [email protected] by normal means or through the website you will get an auto reply right away to let you know that the system got it. If you want to try again I would be glad to help. If you send something in and still get nothing back at all just PM me and we will go from there.

same problem here - mail to ico is on its way 

Hey guys, im kinda new to the whole forums thing but i had a couple questions.  How does one go about creating a thread?  and also, i keep seeing references to Entrenchment that make it sound like other posters have been playing the beta.  I was wondering if the beta has been released and if so, where is it hiding?  I ask this because i pre-ordered it prior to the original release date and have not recieved any further information on availability of the beta.  any feedback would be appreciated.  Thank you.

Thank you Mr. Frasier, i appreciate your timely response to my blinding miss of the obvious.  the screen shot of the TEC battlestation is pretty cool.  can't wait to see more (and get my hands on the Beta)