Registering the Serial Number

    While I am in game on the main menu, I click on the "Get Updates" button or something like that.  It closes the game and takes me to a screen on this website.  It says "You have not registered a game on this account etc. etc.  Please fill out the form below and you may download the updates upon sucessful registration."

So I enter in the serial number, including the "-" and double check to make sure it is correct.  Then I press the "Register" button.  Nothing happens, it reloads the same exact page.  No matter how many times I click "Register" it just brings me back to the same page.  I am logged in.

How do I fix this?
7,775 views 10 replies
Reply #1 Top
Please contact [email protected] about this and they'll get you fixed up.
Reply #2 Top
Use Stardock Central and register your game, then you can get the updates right there in SDC.
Reply #3 Top
What/where is stardock central? I'm having the exact same problem.
Reply #5 Top
Once i download this what do i do with it because i am having the same problem and i want to get updates on sins.
Reply #7 Top

Once you've downloaded stardock or impulse, you need to install it, run it, register your game (make sure you've got the correct game selected) to your account and then download the updates....


the Monk
Reply #8 Top
Well, Monk. I tried all of the above and still no joy. What's Plan C for this well-tested system that I paid $40 for? If I wanted to have this much fun, I would redo my tax returns.
Reply #9 Top
What part did you have trouble with in Stardock Central? I would be glad to help.
Reply #10 Top
Here's a link to the Technical forum posting on this issue. I've got a short step-by-step about half way down the page. From a support post on one of the threads it seems there are some people that this route still won't work with, but with many it has.

Thread link