Disconnected From Server

Is this happening just trying to log into ICO (not joining a game, before you even get to the lobby)? It seems to be up, so there may be a connectivity issue between you and ico.stardock.com or it could be a firewall problem.

ZeR_IamNotAnoob,

Your connection to your ISP might be fine, that doesn't mean there isn't a "bad hop" between your ISP and ICO somewhere along the line.

Try running a "trace" from your IP to ICO the next time it happens:

c:\tracrt xxx.xxx.xxx.xxx <-- (the IP of ICO, which if memory serves me is 38.98.152.153)


To make sure that is the correct IP:

1. Start the game

2. Logon to ICO online

3. Alt-tab, open the command-prompt and type:

c:\netstat -a <--- this will list all network connections to/from your PC, and will show the IP of ICO so you can verify I've given you the correct IP for the trace above.


If the trace does show a "bad hop" somewhere along the path, you may be able to (WARNING: advanced user config) modify your own PC's ROUTE information to bypass said "bad hop" and alleviate the problem for yourself.

thanks,

the Monk

Emm.. there is no command such as c:/tracrt
I tried netstat -a and there's no ICO ip there....

I am using XP

pardon me, I meant "tracert"....damn spelling error.

the "netstat" command shows "active" connections, so unless you're in-game and connected to ICO it will not show ICO's IP.

I did provide you with the ICO IP in my other reply though, so that step was just in order to verify the IP I already posted.


thanks,

the Monk

I tried my second computer, and i got disconnected too when i login.
So is there problems with my account somehow?

That would point to a "connection" issue between you and ICO not an account problem.

Please try following the steps I posted above to troubleshoot for a connection issue.

If you have difficulty following what I posted, let me know and I'll talk you through it step by step.

thanks,

the Monk