Yeah, I can't get it to run, either. So, I have to be a hacker/programmer to get a service program to run, eh? Log on to some microsoft site I have never seen or been to, and finagle the whole VISTA thing.... AGAIN?!?!? Hey, Stardock, why not make a program that installs? This whole Impulse thing is a joke. I can't even add it to an exceptions list in my firewall. Anyway, what a waste of time.