Is ICO Down ?

Disconnected From Ironclad Online

from Sins Forums

After I type my password and click "Login" it waits 1-2 seconds and a windows appears  "Disconected From Ironclad Online".

Last time I played 3 days ago I did not have any problems, I ONLY boot vista SPECIFICALLY to play Soase. As soon as I'm done playing i switch back to Ubuntu, so any change in settings is virtually imposoble. but I even turned my only firewall completely off and still could not get in ICO. and I have never used a router my pc is connected directly to the modem witch is directly connected to the internet.

So I'm assuming some of you might have the same problem, if you find a solution please let me know i'm dying to play with update 1.1

multiplayer
31,102 views 42 replies
Reply #2 from Sins Forums Top

Seems to be working fine right now, are you still having trouble?

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Sins Forums Top

Yes, after 12 hours of my post i still have the same problem.

Reply #4 from Sins Forums Top

Try e-mailing [email protected], maybe they know something - but it should be up and running.

Reply #5 from Sins Forums Top

I think you get the "Disconnected from Ironclad Online" message after trying to log on without the new patch (v.1.1), but I am not sure because I can not find a way to get the new patch.

Impulse is loaded with problems.  I can not log on with it, and therefore can not download the new patch.

For the last 2 days, without the patch, I am unable to connect to Ironclad either, which was never a problem with v.1.05

Reply #6 from Sins Forums Top

I emailed info@ironcladgames (couldn't find the support address on their website last night) with the same issue.

When I logged in my game resolution was reset, so I fixed that and then went to log into ICO.

It and forgotten my username, so I retyped it and the password and I get Disconnected from ICO error

Version is 1.1 (as per bottom right hand corner). I was hosting games successfully (apart from when my PC's IP changed :) ) in 1.05 fine prior to downloading the patch.

[EDIT] I just sent an email to support address too, in case info doesn't get looked at anytime soon... I linked to this thread

Reply #7 from Sins Forums Top

The problem is back.

Reply #8 from Stardock Forums Top

Yea, I've put in a report. 

Reply #9 from Sins Forums Top

It's 7h51 eastern the ICO has been down for 20 minutes. I think the hamsters need some petting. :D

Reply #10 from Sins Forums Top

The problem is back.
End of quote

What exactly is the problem???

Reply #11 from Sins Forums Top

The really sad thing was that we just filled up the 4v4 and I was about to press start.  If I pressed it just a few seconds sooner, I would be playing right now.

Reply #12 from Sins Forums Top

Nope while we were playing our game became totaly unresponcive.

Reply #14 from Sins Forums Top

I'm still having no luck connecting....

[EDIT] Turning off my firewall (on my modem) allowed me access... However since I am not going to leave it like that, I am still trying to work out what is being blocked and where...

Where's The Monk when I need him :D

Reply #15 from Sins Forums Top

Do these values look like this in your user.setting file?

IcoServerAddress "ico.stardock.com"
IcoServerPort 7000

Reply #16 from Sins Forums Top

yes - here are my settings

IcoServerAddress "ico.stardock.com"
IcoServerPort 7000

I was just about to post that it is trying to do something to 38.98.152.153:7000

The port it tries to connect on my machine always changes - but seems to be in the range 57000-59999 give or take.

I have no idea what has changed if anything on my end - all I know is that with firewall off I can get in, which is not something I can really do...

Reply #18 from Sins Forums Top

My machine cannot ping that address either (ico.stardock.com)

Reply #20 from Sins Forums Top

I have run a netstat -a -o -f - here is the output for the PID Sins is running under

 TCP    192.168.1.2:58506      38.98.152.153:7000     SYN_SENT        772

As I said, the out port keeps changing

[EDIT] After waiting a few minutes and trying again

TCP    192.168.1.2:58567      38.98.152.153:7000     SYN_SENT        772

I understand that it is picking a port on my machine to talk to the 7000 port, but I have no idea why it is being blocked....

Reply #22 from Sins Forums Top

You can't change it - the information is for Blair etc...

My computer is trying to connect to them (38.98.152.153) and something is not playing nice...

Reply #23 from Sins Forums Top

I and a few other people I know have had a ton of problems with ICO since the 1.1 update. Games are buggier and there have been tons of dropped games and disconnects from ICO. I was even diconnected from ICO and the game kept playing, seriously, things worked great in 1.05 and now half the time I can't even log on to ICO. Is it just because of an increase in players because of the 1.1. update?

Reply #24 from Sins Forums Top

I lost connection to ICO while in game under 1.05 a few times. I think it just means you won't get a win/loss recorded for that game...

Still can't work out how to let Sins through my firewall without shutting it off - I have the port forwarded and everything (correctly I think...)

There HAS to be some port or something that is getting blocked that does the ICO thing - but I can't work out why. I assume that the connection is made to port 7000 on my end, so my modem should allow the connection out on any port number to that port...

MONK - I NEED YOU!!!!

Reply #25 from Sins Forums Top

OK - I think I fixed it - I had to open port 7000 on my firewall.

Note to Stardock/Ironclad - you might want to update the FAQ online to mention this if this is required

Also, this link doesn't work

http://www.kiclan.com/Monk/Networking_for_the_Gamer_by_the_Monk.pdf