i know what the probblem is i actually fixed ityesterday on my comp   but tell me first, is it version 1.05? becuase if it is you need to update, and also ICO requires port 7000 to allow ICO to enter your comp. you can apply this setting in your firewall. what kind do you have? to download the update , you may want to download impulse from the main site, www.sinsofasolarempire.com/downloads.aspx once you download it it will log in and go to the update tab and it will search. it will tell you you need to updat, click update and it may take a while but b patient. when you are finished check it buy testing the game online. if it does not contie plz message me back.