APPCRASH

I don't get it...

from WinCustomize Forums

Hey folks, anyone want to field this one? I keep having explorer crash when I try to access the AppData folder on Vista Home Premium.  Below is the Info I get.  Help!!! Yrag!!!

APPCRASH
  Application Name: Explorer.EXE
  Application Version: 6.0.6001.18164
  Application Timestamp: 4907e242
  Fault Module Name: ad2mpegin.dll
  Fault Module Version: 7.5.0.35761
  Fault Module Timestamp: 48eb31ec
  Exception Code: c0000005
  Exception Offset: 00018dbc
  OS Version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional Information 1: 40d4
  Additional Information 2: 4062ad41ec8067256aa4c5e2b56d3c79
  Additional Information 3: 40d4
  Additional Information 4: 4062ad41ec8067256aa4c5e2b56d3c79

26,255 views 7 replies
Reply #1 from WinCustomize Forums Top

Sorry from me I can't help. Try google?

Reply #2 from WinCustomize Forums Top

Adobe installed?

Galactic Civilizations IV
Reply #3 from Stardock Forums Top



  Fault Module Name: ad2mpegin.dll
 
End of quote

 

search the .dll file, it's an MPEG codex (decoder) could be associated with a number of media apps.

some of which are Adobe, like Premier Elements

Reply #4 from WinCustomize Forums Top

Adobe installed?
End of quote
Yes, CS4.

+1 Loading…
Reply #5 from Stardock Forums Top

Quoting RedneckDude, reply 4

Adobe installed? Yes, CS4.
End of RedneckDude's quote

mastersuite? or at least a bundle with Premier Elements?

are you running a 64 bit OS?

not all Adobe product are "officially" 64bit compatible. "officially" as in Adobe claims they run on 64bit but some apps still have bugs at times, Adobe has not yet worked out all the bugs that occur on 64bit OS, due to this they have not yet marked those apps as 64bit compatible and will not offer support on those apps.

if running a 64bit OS that may be the problem.

I would suggest uninstalling CS4, running a registry cleaner, and reinstalling to see if that helps.

 

 

Reply #6 from WinCustomize Forums Top

mastersuite?
End of quote
  yes  32 bit

 

Reply #7 from WinCustomize Forums Top

Today I found the dll and deleted it, and still had a crash, rebooted, none since...so far.