First, the easiest way to zoom out is caps lock, it goes from planet to galactic view instantly.

Second, I've had the same problem, but while playing Spore.  My guess would be something to do with the mouse, but that's just a guess.  Is it something special, that would have its own post-shipping drivers to install in the comp?  If so, try re-installing those.

A guess:  When this happens in the game, (Single Player Fix)  Save, exit, and reload, and see if it persists.

That's all I can offer as far as help.

Also, try PMing Kryo, and/or looking up the support page in the back of the Sins manual for better advice.  (Hopefully)

If you bought the game online, the manual is a PDF listed under Stardock Games in the start menu, and the support site name is listed around 6-ish pages from the end.

Hope this helps!

-Twilight Storm

It is a Razer Deathadder so yeah it has drivers but they're all installed and reinstalled. I tried with a logitech G5 and that didn't work either. Capslock works but I still can't zoom out with the mouse or keyboard and still spins etc. When I exit and reload the game the spinning has stopped but then as I right click it starts up again.

Cheers on the advice of who to contact.

You'll need to work with support on this one, I really couldn't begin to guess as to what might cause such a strange issue.

I'm the Moderator/CM, not support. I do what I can for simple issues posted in the forums, but anything that's not a simple or known issue needs to go to proper support. Please don't advise people to PM me about technical issues since all I'll be able to tell most of them is to contact support directly.