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Nauki
Nauki
Join Date 10/2010
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my registration code is not working

October 29, 2010 5:09:18 PM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

hey i bought the game and want to play online but i cant get the latest update but my registration code does not seem to work no matter what i do can some one please help 

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Dewie
Join Date 01/2010
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Reply #1 October 29, 2010 5:18:42 PM
from Stardock ForumsStardock Forums

As this is a registration issue, please send an email to [email protected] with the serial number and the email address that you are trying to register with.

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Shadowcat0909
Join Date 09/2010
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Reply #2 October 31, 2010 4:30:06 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

seriously, just type in any code you want. at all. 12345878954 works just fine.

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Rosco_P
Join Date 07/2009
+178 sdemployee
Reply #3 November 1, 2010 10:29:08 AM
from Stardock ForumsStardock Forums

Quoting Shadowcat0909,
reply 2
seriously, just type in any code you want. at all. 12345878954 works just fine.

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froguito94
Join Date 04/2008
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Reply #4 November 2, 2010 12:57:43 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Like what happens to me is that i get on the game and when i put create account it says my cd key was incorrect
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froguito94
Join Date 04/2008
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Reply #5 November 2, 2010 1:02:16 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
And i have had this game for like 4 years and support doesnt do anything they just switch me over to impulse and they switch me over to stardock, and they switch me back to the main support line here
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Rosco_P
Join Date 07/2009
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Reply #6 November 2, 2010 1:17:56 PM
from Stardock ForumsStardock Forums

I'm not sure what you're saying, exactly.  Stardock is the company that makes the program Impulse, so I'm not sure what switching is happening.  What main support line are you referring to?  The only official Stardock support is through email ([email protected]).

If you're trying to play multiplayer, and are having trouble creating an account, that is all handled by Ironclad, who can be contacted by emailing [email protected].

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froguito94
Join Date 04/2008
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Reply #7 November 2, 2010 6:10:34 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums
Alright thank you i will contact them, i was also looking at the other forums on the issue and i was thinking maybe it is because i need to merge accounts or something like that
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Rosco_P
Join Date 07/2009
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Reply #8 November 3, 2010 10:31:21 AM
from Stardock ForumsStardock Forums

If Impulse is giving an error like that, then [email protected] is the way to go, but anything involving multiplayer/ICO is out of our jurisdiction.

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shelob72
Join Date 11/2010
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Reply #9 November 4, 2010 12:36:43 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

yeah um i dont have internet at my house so i came here to get the patches and i keep getting a error on your site when i put in my cd key!! whats happaning !!!

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Dewie
Join Date 01/2010
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Reply #10 November 4, 2010 2:00:10 PM
from Stardock ForumsStardock Forums

Quoting shelob72,
reply 9
yeah um i dont have internet at my house so i came here to get the patches and i keep getting a error on your site when i put in my cd key!! whats happaning !!!

An Internet connection is required to download game updates. If you are registering Sins Trinity, you should be doing so through Impulse, not the website. 

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