my registration code is not working

hey i bought the game and want to play online but i cant get the latest update but my registration code does not seem to work no matter what i do can some one please help 

3,580 views 10 replies
Reply #1 Top

As this is a registration issue, please send an email to [email protected] with the serial number and the email address that you are trying to register with.

Reply #3 Top

Quoting Shadowcat0909, reply 2
seriously, just type in any code you want. at all. 12345878954 works just fine.
End of Shadowcat0909's quote

o.O

Reply #4 Top
Like what happens to me is that i get on the game and when i put create account it says my cd key was incorrect
Reply #5 Top
And i have had this game for like 4 years and support doesnt do anything they just switch me over to impulse and they switch me over to stardock, and they switch me back to the main support line here
Reply #6 Top

I'm not sure what you're saying, exactly.  Stardock is the company that makes the program Impulse, so I'm not sure what switching is happening.  What main support line are you referring to?  The only official Stardock support is through email ([email protected]).

If you're trying to play multiplayer, and are having trouble creating an account, that is all handled by Ironclad, who can be contacted by emailing [email protected].

Reply #7 Top
Alright thank you i will contact them, i was also looking at the other forums on the issue and i was thinking maybe it is because i need to merge accounts or something like that
Reply #8 Top

If Impulse is giving an error like that, then [email protected] is the way to go, but anything involving multiplayer/ICO is out of our jurisdiction.

Reply #9 Top

yeah um i dont have internet at my house so i came here to get the patches and i keep getting a error on your site when i put in my cd key!! whats happaning !!!o_O XO XO :waaaa:

Reply #10 Top

Quoting shelob72, reply 9
yeah um i dont have internet at my house so i came here to get the patches and i keep getting a error on your site when i put in my cd key!! whats happaning !!!
End of shelob72's quote

An Internet connection is required to download game updates. If you are registering Sins Trinity, you should be doing so through Impulse, not the website.