What the frick people? Who is running this game? What gives? What kinda morons are in charge?
Seriously, I'm here to rant because that was the worst patching process ever! I want to be PLAYING computer games, not running around the web looking for insight and reading forum posts just to figure out how to patch a game. Are you trying to DRIVE me to torrent sites just so I can save myself the hassle of dealing with your crap?
Here is how it goes. You install your nice game, and click the update button in-game. It takes you to a website where you need to register. Fine, a hassle, but I'm cool with that. Then you put in all your info, and it gives you an error. What error you ask? Who knows, it never tells you. So you can't patch your game. So, irritated, you go looking for answers. Hey, lets try emailing them. Wait! there is no email on the front page. Still haven't found it. Nor is it explained who or what Impulse is, and why I have to deal with them. The best part is, when you click on an Impulse link, it doesn't know what you're there for and gives you a whole bunch of advertisements. I'm here to FREAKING UPDATE MY GAME! Which, if your process worked right, you would already know!
So, I go read some forum posts, where I find complaints just like mine. Is that not enough of a hint to whoever is in charge of coding the update process that they might suck at their job? Now I realize I need to go to whatever this impulse thing is and try my luck there. So I sign up for an account there. And wait for the email. And then I have to download a program and install it. Apparently, you need a program to install a patch nowadays. Then you have to enter your login info again. And then you have to register your game, and then people, you can finally download your freaking patch. At some really slow speeds. Ooooo, 5.6MB after 20 minutes. Seriously, can't wait.
One last time for the record, your patching process sucks. I will not be buying any more of your games if I can help it. Just put it inside the game next time like Civilization. Is it really that hard?