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EatMoreHippo
EatMoreHippo
Join Date 01/2011
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Serial Isn't Working

January 31, 2011 12:44:11 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Hi there, I just tried registering my copy of SoaSE (no expansion) today. Unfortunately when I tried registering the code on my manual with Impulse it wouldn't work; any suggestions or is my key already used/broken?

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EatMoreHippo
psychoak
Join Date 07/2007
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Reply #1 January 31, 2011 12:51:10 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Include the dashes, and make sure you typed it out right.

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EatMoreHippo
EatMoreHippo
Join Date 01/2011
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Reply #2 January 31, 2011 12:59:26 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I tried re-entering it with the dashes and checked the number about a dozen times but with no luck.

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EatMoreHippo
EatMoreHippo
Join Date 01/2011
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Reply #3 January 31, 2011 1:05:54 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I just checked the generic serial key example and it shows it as...

ABCDE-1AB23-166E3-2EDC0-DAB24-FA243

which roughly translates to this (N=number and L=letter)...

LLLLL-NLLNN-NNNLN-NLLLN-LLLNN-LLNNN

while my number is

LNLLL-LNNLN-NNNNN-LLNNL-LNNNN-NNLLL

Am I missing something or is the generic example wrong/not displaying where numbers/letters actually fit?

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EatMoreHippo
master1a
Join Date 01/2008
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Reply #4 January 31, 2011 11:31:04 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I believe that they use the Hexadecimal system, effectively making the letters numbers, so it shouldn't make a difference if a character is a letter or number as long as it's one of the 16 characters in this numeral system.

http://en.wikipedia.org/wiki/Hexadecimal

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EatMoreHippo
kryo
Join Date 05/2003
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Reply #5 January 31, 2011 6:24:57 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Please contact [email protected] about this, they should be able to get things sorted.

 

they use the Hexadecimal system, effectively making the letters numbers, so it shouldn't make a difference if a character is a letter or number as long as it's one of the 16 characters in this numeral system.

Yep.

 

 

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EatMoreHippo
zeoace
Join Date 12/2010
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Reply #6 February 1, 2011 7:53:08 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I'm still waiting on my ticket to be fixed, its been 1 and half weeks now...

My serial number format is LNLNL-LLLNN-LLLLL-NLNNN-NNNNN-NNLNL 

I sent the ticket off on 21st Jan, got a reply on the 28th and its now 1st Feb

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