cant regester my game?

i have a copy of game of the year edition but when i go to regester it on ironclad so i can update and play online it says my serial number is wrong. what am i missing here? i've triple checked the number

3,252 views 3 replies
Reply #1 Top

Make sure that you're entering one and zero rather than I or O. Otherwise, please contact [email protected] and they should be able to help with creating an account on ICO for online play, or [email protected] for help with registering in Impulse for updates.

Reply #2 Top

could it be because I have game of the year edition and that isn't shown on the drop down?

Reply #3 Top

GOTY should register as standard Sins, so if it is not being accepted as that option, please contact support as above.