Re-downloading Entrenchment

Alright. Here's what happened:

About a year ago, I bought the Entrenchment expansion pack and downloaded it. Six months ago, my computer crashed. Now, I have a new computer, and I want to download it again without having to buy it again (LEGALLY)

How do I go about doing that?

Thanks.

22,886 views 11 replies
Reply #1 Top

Simply fire up Impulse and do so the exact same way as you did initially. You're free to install as often and for as long as you like.

Reply #2 Top

Is simply going to the Impulse store online enough or do I have to download Impulse?

Reply #3 Top

Download and install impulse, Log into your account and it should show up in "My Games".

Reply #4 Top

It's not working. I cannot find an option to download. Does the fact that I am running Windows 7 change anything?

Reply #6 Top

No, I was able to download Impulse. But I can't download Entrenchment.

Reply #7 Top

Actually, I just discovered the problem: Entrenchment is no there. It's simply not in the My Games tab.

Reply #8 Top

Are you sure you used the same email address to purchase the Entrenchment expansion as you did original Sins. A lot of people somehow put in a different one and end up with a completely different account they don't even know about.

Reply #9 Top

Quoting GoaFan77, reply 8
Are you sure you used the same email address to purchase the Entrenchment expansion as you did original Sins. A lot of people somehow put in a different one and end up with a completely different account they don't even know about.
End of GoaFan77's quote

It would appear that I am using the right EMail address. Tried the other one I would use and it says that I don't have an account under that EMail.

Reply #10 Top

On a related note: is it possible to get my in-game awards/trophies back?

Reply #11 Top

If the registration is not showing up on your account, or if you're not sure which account it is on, contact [email protected] and they should be able to help locate it.

 

Quoting JediXMan, reply 10
On a related note: is it possible to get my in-game awards/trophies back?
End of JediXMan's quote

No, those would have been stored locally on the machine the game was installed on.