There is a certain player on ICO who sometimes creates problems. For instance, the other day I was waiting for a 5v5 game to fill, and this player in question was attempting to join. However, the player was using a smurf name, and the host (reasonably) didn't want to let the player in due to being anonymous and argumentative. Another (known regular) player was attempting to join the game at this time, which the host wanted to let play instead. However, the problem player kept grabbing the slot again immediately after he was kicked by the host, and the other player trying to join wasn't able to.

Eventually the host got tired of this and created a new game, same setup, except that the game was passworded so that only players who were whispered the password would be able to join. The game slowly filled as the previous players got the password from the host and entered, but somehow the problem player figured out the password and got in, despite the fact that plain guessing the password should take quite a while.

This process repeated itself, with the host hosting a different game with a much longer password. The smurfing problem player was still able to get in anyway. This was all while the host and problem player were arguing - I find it very unlikely that someone (of those others playing) would have just given him a griefer like him password.

Then the player in question somehow crashed the game lobby and immediately created his own 5v5 game where he was the host, so that people would join. So the players had no choice other than to join his game instead - any other game he would have simply figured out the password to and crashed again.

The player in question is notorious for doing this sort of thing (figuring out passwords, crashing game lobbies, being extremely rude to everyone in general), and later logged out with his smurf name and then immediately logged back in with his main, confirming suspicions.

My question is: should players on ICO tolerate a player like this? Should Ironclad do something about players like these? I am definitely not advocating a permanent ban (if such a thing is even possible), but I'm wondering if Ironclad has any system in place for dealing with issues such as these, so that the online experience is not ruined when these things happen?

I have not named names - I'm not trying to make this thread a "HATE ON PLAYER X THREAD" - but I'm sure the regulars know who I'm talking about.

99% of online players are fine (comp-stomper lovers, don't go stereotyping the entire community based on this), but even a single bad apple can create serious problems given how vulnurable ICO is to crashes and exploitation. Is there some sort of way of dealing with this other than hoping that these sorts of people aren't online when you're trying to play a normal drama-free game?