ICO Account Management Page (Sins Trinity)

https://www.sinsofasolarempire.com/ico/trinity/passwordreset

We're pleased to announce a new account management page for Ironclad Online (ICO) users who are using Sins of a Solar Empire: Trinity or prior.  If you need to reset your password or have forgotten your login information, you can now visit the link below:

https://www.sinsofasolarempire.com/ico/trinity/passwordreset

Early Sins of a Solar Empire adopters may still need to contact [email protected] for assistance (the form will let you know). 

39,709 views 12 replies
Reply #1 Top

so, does this mean that i have to click the link and do what it says?

i tried to log in to download a new copy of sins trinity for new computer, but i couldnt log in.

tried several passwords using both of my emails for the login name to no avail...

id rather ask for advice and probably look like a newb, than sit here yelling at a computer screen...

Reply #2 Top

Have you created an ICO account yet? (Your ICO account is created only though the game and is separate from your Stardock/Steam accounts and emails)

Reply #3 Top

Thank you! Well I'm sure Ironclad was sick of hearing from me to change my login or reset my password so everyone wins.  :grin:

Reply #4 Top

Quoting rozza09, reply 1
so, does this mean that i have to click the link and do what it says?

i tried to log in to download a new copy of sins trinity for new computer, but i couldnt log in.

tried several passwords using both of my emails for the login name to no avail...

id rather ask for advice and probably look like a newb, than sit here yelling at a computer screen...
End of rozza09's quote

 

Pretty much what Wrath89 said. Assuming you bought your copy from Stardock/Impulse prior to April 2011, you can try the info here: https://www.stardock.com/support/

If you bought it from GameStop/Impulse past the above, please contact [email protected].

 

Reply #5 Top

does this include impulse registered games?

bought original sins and sins trinity from the local shops, and both registered before april.

gonna try the link, anyway.

thanks, yarlen.

 

Reply #6 Top

GOT MY SHIT FIGURED OUT! I SIMPLY ADDED .AU TO MY EMAIL ADRESS, AND HIT THE CAPSLOCK WHEN ENTERING MY PASSWORD. WOOHOO!

 

 

 

now i feel like an idiot..... :blush:

Reply #7 Top

so i have downloaded the new version of trinity, when i go to play the game to 'wake up' the mod folder pathways i get a 'stardock account registration' popup.

looks like it wants me to register the game again. what is this about?

Reply #8 Top

Dear Stardock Crew, 

I recently buyed your game ''Sins of a Solar Empire'' in a local electronicshop, and when i installed it and was about to write in the keycode, there were no keycode!!

I looked all over in hope that i had lost it, but i didn't get it at all!

so I would like if I could get a new keycode so I don't need to spend even more money on something that I should have in the first place in the gamepack, please?

Reply #9 Top

If it was for certain a new, sealed box, contact [email protected] and they should be able to help (you will likely need to provide scans/photos of the receipt and/or certain box materials).

Reply #11 Top

figure i'd post this here...

recently had to replace my computer's motherboard, and got upgraded to windows 7.

then i have to reinstall sins, but now it wants me to activate the registration...how can i do this without being online?