Can't update

serial number invalid

December 5, 2011 4:47 PM from

Sins Forums

I have a copy of the first Sins of a Solar Empire, I have down loaded from Impluse the other two updates.

It has been a few months since I played any of them, and when went to play them I saw there was a update for all. When I tryed to do a update, I got a message that my serial number is not correct.

This is the second time I have had a problem with the serial number, after not play the game for a few months. I would like to put this matter to rest for good and not have to deal with it again.

I am enclosing the serial number of the Sins of a Solar Empire, I bought when it first came out. (D2A86-72243-E17E7-30835-E70DC-6AFDC). Don't know why I am still having this problem and I hope you can bring this to an end for good.

I only have a problem when I haven't played the game in a while, don't know what that has to do with anything but for some reason it is a problem for your system.

Waiting on word from you.

Sincerely,

Willie Fuller

cee1960

[email protected]

technical

71 views 2 replies

Reply #1 December 5, 2011 5:06 PM from

Sins Forums Top

Hid the post.

Reply #2 December 5, 2011 5:20 PM from

Sins Forums Top

Hi Willie please refrain from putting personal information such as your Serial key in a public forum post and please send us your problem via a ticket here https://esupport.stardock.com/

Click on the "Submit a Ticket" button and copy and paste this post in it, we will help you out on there.

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