alien3001, I had pre-ordered on the first day, and have received an email with the key, but if you check your stardock store downloads page you WILL see it if you have been given the key and the email has not arrived
and for general info, the steam download is creeping along at 50kbyte/s(started 2 hours ago) on an 8Mbit connection in steam, and the old impulse used to download at 160kByte/s on a 1.5mbit connection, so from my experience the steam SHOULD be called GLACIER not steam(and I had told the 'steam' that it was the second fastest connection type)
I just had to post about this guy. Let me throw in my 2 cents worth, stop complaining about how bad you think steam is. First you complain about its "security", I am highly certain once you download what steam needs you can go into offline mode and play the game. This would just be like any other game (downloading a patch). Second steam is one of the best sits for not only dl games but also way more streamlined than any other thing out there (Origin, GFWL). This helps the developers a huge amount for patch support (did you know that to push a patch through GFWL it takes almost 2 weeks to get "Certified"). Third steam has tons more downloads per day than impulse ever had, so I wouldnt doubt that it would be a bit slower. That being said you can always try a different server region to dl from. Fourth, as mentioned above steam has great muliplayer support and makes it easy for friends and communities to get together. And my last point is CD/DVD are going bye bye and you will see more things like steam. Face the facts. Like I saw before, for every 1 person that leaves do to "steam" 4 more will take their place.
Edit: I have a 10mb connection currently downloading at 1.8mb average. Must be your net or your server location you are choosing