serial code failure alliance

from Sins Forums

So I am well aware that i am not the only one who has had this problem.

when trying to activate the original copy of Sins of a Solar Empire, the activation key code is being rejected or not recognized. this issue is an extremely poor one and needs to be fixed over all.

ways to fix:

test serial codes before product shipment.
tech support hotline

a listing for hot-to-fix online

 

please use this to blow steam and rage at bad product packaging 

technical
2,054 views 4 replies
Reply #1 from Sins Forums Top

Please, more info... where have you buy Sins of Solar Empire ? ... What version ( not sure if it is true but i have read that Kalypso have loose a CD with a bunch of serial key and result was that a lot of sins serial was rejected at registration )... where have you try to activate the serial ? A game buy on Impulse cannot be activated on Steam by example...

Don't know for sins but in the case of some other game, serial cannot be registered because it is already registered by somebody who have generated a identical key that yours with a illegal key generator software...

Simply contact stardock sales dep, with evidance of your purchase and they will help you... customer service of Stardock is usually good and fast...

Reply #2 from Sins Forums Top

The same thing is happening to me, I've only just recently purchased the game from Amazon and it's rejecting the serial number. Not a very good start to my first Stardock experience.

 

Galactic Civilizations IV
Reply #3 from Stardock Forums Top

Anyone having serial number issues, please contact [email protected] with your serial number, where/how you purchased the game, and any email addresses you regularly use.  We will straighten it out for you, but we generally can't do that through the forums, as it may involve personal information.

Reply #4 from Sins Forums Top

I would contact support but my email doesn't work. I brought the game of steam so its not second hand but the registry thing (for stardock) keeps rejecting the serial key an im positive im not typing it wrong because i've changed the things that could be wrong (like 0's and O's) anyway i can fix it without emailing support?