Let me get this out of the way: I like Steam. I like Valve.
We have a poll up right now that asks whether you use Steam. Let us know please.
I’ve been in digital distribution since before digital distribution was a thing. The very first computer game that was launched at retail and digitally distributed was Galactic Civilizations back in February 2003.
For us, digital distribution was a matter of life or death. Consider this, how many other independent (or heck, just non-publicly traded) game studios have been around 20 years? Go ahead. Count them up. Not many eh?
I incorporated Stardock back in 1993 from my college dorm room. And I can tell you, if it weren’t for digital distribution, we would have stopped making games a long time ago. That’s because the more people that are between you and your customer, the more opportunities there are for theft. Not by players but by retailers, publishers, distributors, etc.
One of the reasons why the whole “piracy” bellowing from publishers irritated me was because the biggest obstacle to getting paid for my work wasn’t from pirates. It was from the middle men.
In 1994, we released our first game. Galactic Civilizations for OS/2. It was published by a company called Advanced Idea Machines. The game was a huge hit. So I heard anyway. We didn’t get paid. And being a poor college student at the time, I couldn’t afford a lawyer.
So in 1996, we released Galactic Civilizations 2 for OS/2. This time we released it ourselves. But our retail distributor, Micro Central, went bankrupt and didn’t pay us and our mail order distributor, Blue Orchards went out of business as well and didn’t pay us.
So then we moved to Windows and we released Galactic Civilizations for Windows, published by Strategy First….and again, didn’t get paid.
Do you see a pattern here?
What saved us was digital distribution. With it, we could sell directly to customers, cutting out the middle man.
As you can imagine, when Steam came out we started to get a little nervous. Not because of the competition but because we feared the idea that we would one day need to sell our software through a third party and hence risk not getting paid…again.
As it had turned out, our fears have been unwarranted. Impulse, now owned by Gamestop, pays like clock work and so does Steam. By contrast, with a retail distributor you were lucky to get paid merely 90 days late. And that’s not counting the obnoxious and expensive RMA games they play. I like the service Steam provides. They’re easy to work with, they’re honest, and they’re passionate about what they do. And most importantly, they let me, as a game developer, focus on what matters: making games.
Anyway, the point here being, what are your feelings on Steam these days?