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Abelsavard
Abelsavard
Join Date 01/2010
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Cannot Start Game

June 16, 2012 1:36:11 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Okay I bought and downloaded sins of the solar empire expansion rebellion yesterday on steam.  Today as I started the game it continually intializies gives me the "preparing to launch sins of s solar empire rebellion" message box which then that disappears after a few seconds.  However the game does not start afterwards.  Nothing not even a black screen, a launcher or a loading screen is seen.  I ran a cache integrity check and everything is fine.   I tried an uninstall and reinstall but that did not work.  Any suggestions ideas or help will be appreciated

technical
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Abelsavard
Blair Fraser
Join Date 10/2006
+292 moderator
Reply #1 June 16, 2012 2:34:49 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Any of this work: https://forums.sinsofasolarempire.com/426753 ?

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Abelsavard
darkomegared
Join Date 05/2009
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Reply #2 June 16, 2012 6:46:45 AM
from Stardock ForumsStardock Forums

i have the sames issues, yesterday work fine, but today, i have the loading screen, and BOOM crashed. I have all my drives updated, try to re-dowload SOS..

 

HELP!

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Abelsavard
Abelsavard
Join Date 01/2010
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Reply #3 June 16, 2012 1:54:14 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Nope nothing on the common ailments list helped.

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Abelsavard
Ubango
Join Date 06/2012
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Reply #4 June 16, 2012 3:01:54 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I have this same problem.. seems there isn't much to help on this issue.

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Abelsavard
darkomegared
Join Date 05/2009
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Reply #5 June 19, 2012 7:06:55 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

i have send an email to stardock, not even a answer :/

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Abelsavard
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #6 June 19, 2012 7:53:19 AM
from Stardock ForumsStardock Forums

Quoting darkomegared,
reply 6
i have send an email to stardock, not even a answer :/
If you didn't get an autoreply the mail might have gottent eaten by the internet gods.  

Try here: https://esupport.stardock.com/index.php?/Tickets/Submit

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Abelsavard
mikefacciola
Join Date 03/2009
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Reply #7 June 22, 2012 12:40:42 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

So I often have issues with steam....  Steam crashes 75% of the time.  I am going to uninstall and reinstall it but I just want to play my game.  I don't like steam.

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darkomegared
Join Date 05/2009
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Reply #8 June 22, 2012 2:20:26 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

So my final answer:

 


 
Unfortunately there is no other solution we have for you, I suggest you contact Steam support and get a refund for the order: https://support.steampowered.com/

I am very sad and disapointed...
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Abelsavard
Tavernus
Join Date 04/2012
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Reply #9 June 24, 2012 4:44:01 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Damn .. I have had the same problem ever since I bought it a while ago. Played different stuff and hoped it would be fixed. .. just tried the same thing again. Funnily enough steam lists me as having played the game for 89 minutes in total.

Edit: I do not have Rebellion, just the Trinity expansion. Same thing though

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skeksi00
Join Date 06/2012
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Reply #10 June 25, 2012 1:30:27 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Did any of you purchase the discounted upgrade version or the full download?  When I went to checkout on Stardock it gave me the option to get $10 off if I was a registered owner of the previous game versions.  Wondering if theres a problem with that version or if the previous versions need to be present in order to work.

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skeksi00
Join Date 06/2012
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Reply #11 June 25, 2012 2:20:23 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

The problem is more than likely NVidia driver related.  Here is the content of the mini dump file I receive.

Ill try updating drivers and see if that corrects the problem.

 

 

FAULTING_IP:
nvd3d9wrap!CheckDXGIModule+124a
73ec288a 8b08 mov ecx,dword ptr [eax]

EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 73ec288a (nvd3d9wrap!CheckDXGIModule+0x0000124a)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 00000000
Attempt to read from address 00000000

PROCESS_NAME: Sins of a Solar Empire Rebellion.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1: 00000000

EXCEPTION_PARAMETER2: 00000000

READ_ADDRESS: 00000000

FOLLOWUP_IP:
nvd3d9wrap!CheckDXGIModule+124a
73ec288a 8b08 mov ecx,dword ptr [eax]

MOD_LIST: <ANALYSIS/>

APPLICATION_VERIFIER_FLAGS: 0

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nvd3d9wrap
73ec2880-73ec2884 5 bytes - nvd3d9wrap!CheckDXGIModule+1240
[ 55 8b ec 56 8b:e9 07 e1 dd 01 ]
5 errors : !nvd3d9wrap (73ec2880-73ec2884)

FAULTING_THREAD: 00000790

BUGCHECK_STR: APPLICATION_FAULT_MEMORY_CORRUPTION_NULL_POINTER_READ_LARGE

PRIMARY_PROBLEM_CLASS: MEMORY_CORRUPTION_LARGE

DEFAULT_BUCKET_ID: MEMORY_CORRUPTION_LARGE

LAST_CONTROL_TRANSFER: from 77eec49c to 73ec288a

STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
0018fbcc 77eec49c 0e5c3d00 0e5c0d04 0e5c3d00 nvd3d9wrap!CheckDXGIModule+0x124a
0018fbe8 6d19ab6a 0e5c3d00 0e5c0d20 0e5c3d04 GameOverlayRenderer!OverlayHookD3D3+0x56ac
0018fbf8 6d1958f0 073afaf8 073afaf0 0018fcc4 d3d9!CBaseObject::ReleaseImpl+0x5c
0018fc08 00410bcd 0e5c0d20 0e5c0d20 004117cc d3d9!CSurface::Release+0x38
0018fd10 00410dbd 007b1158 0040594e 00050376 Sins_of_a_Solar_Empire_Rebellion+0x10bcd
00000000 00000000 00000000 00000000 00000000 Sins_of_a_Solar_Empire_Rebellion+0x10dbd


STACK_COMMAND: ~0s; .ecxr ; kb

SYMBOL_NAME: memory_corruption!nvd3d9wrap

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: memory_corruption

IMAGE_NAME: memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_c0000005_memory_corruption!nvd3d9wrap

BUCKET_ID: APPLICATION_FAULT_MEMORY_CORRUPTION_NULL_POINTER_READ_LARGE_memory_corruption!nvd3d9wrap

 

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Chris
Join Date 04/2006
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Reply #12 June 25, 2012 7:55:01 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Hi, I had a black screen on startup. When I enabled Nvidia 3D the game started OK. Looks like 3D must be enabled even though my monitor does not support 3D.

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