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GenKnight

Join Date 04/2003

Aquire files in Steam - GalCiv 3

My game is not loading in Steam after the last update/DLC. I run Windows 10 and the game was great.

When I verify files in Steam it says 7 files need to be reacquired but evidently they are not.

Does anyone know how this process works?

Maybe I have a Steam issue not a Stardock one.

Thanks!

Go Colts!

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Sorry to hear you're experiencing this problem. Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Then attach the .zip that's created and send it in with a ticket to support:

https://esupport.stardock.com/index.php?/Tickets/Submit

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Ticket is already there GYX-147-49351.

Thanks,

GenKnight

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