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mFuU849kScNFeKw
mFuU849kScNFeKw
Join Date 09/2016
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Purchased product download

June 5, 2018 1:59:44 PM from Stardock ForumsStardock Forums

WC Premium Theme Argos was purchased, no product key needed, but all the download links I can find do not work, take me to empty pages, or redirect! How do I download this purchase?

technical
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mFuU849kScNFeKw
sdRohan
Join Date 10/2012
+750 sdsupport
Reply #1 June 5, 2018 2:25:03 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

I have confirmed the issue and logged a ticket internally.  Give it a shot tomorrow and it should be resolved.

Please let me know if you have any other questions or concerns,

----------------
Sean Drohan
Stardock Customer Service Manager

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mFuU849kScNFeKw
mFuU849kScNFeKw
Join Date 09/2016
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Reply #2 June 7, 2018 2:35:35 PM
from Stardock ForumsStardock Forums

Still looking for a download possibility, nothing is working as of yet...

Albert

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mFuU849kScNFeKw
sdRohan
Join Date 10/2012
+750 sdsupport
Reply #3 June 7, 2018 3:16:46 PM
from Stardock ForumsStardock Forums

Quoting mFuU849kScNFeKw,
reply 2

Still looking for a download possibility, nothing is working as of yet...

Albert

It should be fixed now, please try again.

----------------
Sean Drohan
Stardock Customer Service Manager

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mFuU849kScNFeKw
mFuU849kScNFeKw
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Reply #4 June 10, 2018 1:46:28 AM
from Stardock ForumsStardock Forums

Sorry to say this, but it looks like the Argos Theme will only work on win XP/2003. How do I go about getting a refund and getting another Theme that will work with Win 10?

Abert

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basj
Join Date 03/2001
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Reply #5 June 10, 2018 2:18:48 AM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your problem to Stardock Support team for their assistant. Please keep an eye on this thread for any updates. Since its the weekend it probably on Monday, We appreciate your feedback and patient.

 

Basj

Stardock Community Assistant.

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mFuU849kScNFeKw
sdRohan
Join Date 10/2012
+750 sdsupport
Reply #6 June 15, 2018 1:19:18 PM
from Stardock ForumsStardock Forums

Hello,

I have refunded it. Sorry for the delay.

Sean Drohan
Stardock Support Manager

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