Hi,

I'm in my period of 30 days testing software right now. Something really annoying i noticed when using the fences with auto roll-up activated is that hovering the mouse over the label display the content of the box IMMEDIATELY. There is no way to configure some sort of delay, even imperceptible, that would let us cross the label with the mouse without activating it.

Right now, every time we close a window and drag the mouse from top of desktop to the bottom taskbar, if we cross several labels rolled-up, it's a firework of fences rolling down and up consecutively. It makes the experience quite frustrating when the whole purpose of the software is precisely to clean the desktop and make it practical and enjoyable to look at. Instead, I have to make sure to avoid the fences with my mouse every time i'm on the desktop as if i'm playing minesweeper. That's not a nice feeling at all. (and yes, we can double click hide them, or move the fences to side desktop, but it's not optimal)

Here is a gif to illustrate : 

A solution for that would be to have an activation delay of the rolled-up fences, so it only activates when the mouse stops on it, even for an extremely short amount of time, like 0.3 sec. That would fix almost all the cases of unintentional fences rolling down and up when mouse is continuously moving across the desktop. Or even better for us : make that feature optional and let us configure the time we prefer between the cursor stop and the activation of the fence rolled up (the sweet spot should be between 0.2 and 0.5 sec of delay).

That alone would pretty much make the software perfect in my eyes. Thank you for your attention. 

As a satisfied customer for Fences 3 on Windows 7, I have just one wish: I want it work and stable on Windows 10 - especially without icons falling out of a rolling up fence. Please make it work on Windows 10 without errors.

Thank you for consideration

Thorsten

Jaknet,

First, thank you for the feedback.

This thread was started by Brad himself - the owner of Stardock.  I point that out to showcase that Fences is a priority from the top down at Stardock.

While feedback from us to you on any movement for a new version of Fences has been sparse, that silence should not be paired with thinking that Fences has been ignored internally - it has not. I am reviewing this thread right now (as I do often) to ensure I have logged all that could be considered for an update. 

While I could lay out some valid reasons for any delay, a primary one is to get it right - to ensure we put out the best Fences we can when it's ready to be seen. Again, your feedback - as asked for here - is vital to that effort and we thank you immensely for it.

Regards,
Sean Drohan
Stardock Support Manager

Basic, mentioned a few times.  Do what you almost do now and do it right.  It is not debugged.  Example: Even with "Fences Locked", icons can move and "hide" elsewhere on the screen.  Example: moving and icon and it may "pair-up" ala quantum particles.  I can move the pair all over the place, pick one place for one and fix the other.      Please make basic product solid before moving on.  If not, new customers will become anti-salesmen, in print as well as person.   

Duchman in Pentwater   

I have to agree with others here. As a customer, there's a sense of disconnect from Stardock on things we care about. Obviously we can't see you silently reviewing and "logg[ing] all that could be considered", nor can we see what product managers and developers are working on. And Stardock makes little to no effort to keep us informed about plans, target dates or progress. 

As a result, from our perspective, most customer feedback is met with:

1. Silence
2. A hopeful promise to pass it up the chain (which is all that can be done on the support tier) or
3. Active resistance 

The  problem with #2 comes when months or years go by with no update (as if the suggestions have fallen into a black hole.) As for #3, there are of course ideas that are impractical or impossible to implement. But increasingly it seems more like Stardock has lost interest/enthusiasm for customer ideas and large parts of it's own product line (some of that explained by Windows 10 limitations).

If good things are brewing behind the scenes, why keep customers in darkness? My request for a regularly-updated roadmap is one idea for filling this vacuum.

.

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Now, I'm not saying that the customer is wrong, only that you appear to be on this point.

Here's the gist of 'not a single comment from Stardock that anyone from the company is even reading this thread'

#1 = CEO Stardock

#4, #30, #143 = me [Admin]

#9, #42, #102, #156, #160, #161, #181 = various Stardock Support

#188 = Software Designer [Stardock].

The Users'/Customers' enthusiasm and/or eagerness to see new implementations/updates doesn't always match the software's development timeline, often leading to frustration and/or disappointment.

But the reality is [as shown above, and not withstanding any logs of who has read what - when, and how many times] that Stardock has been more present in this thread than newcomers are being led to believe.

Just to add....I, too, am anxiously waiting for what will come with V4 ....

THIS tells you that this forum thread is being read by Stardock and Stardock Support.

Every time you see this logo, it means a person from Stardock has seen and responded.  Hopefully you get it now. 

Tell me exactly where I said; "Shut your mouth and go away", oh, you're reading in between the lines, making your own inferences, good job, you must be proud of yourself. Ok, I'm done, cause this is getting off topic, but you sir, have a good day, stay safe, and be healthy.

"oh, it's recognition you want, you want a pat on the head, and be told what a good little person you are, how quaint, grow up! "

Rude and uncalled for. I was demoted 2 times for less.

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