Hi,

The game attempts to create a folder in your user folder, e.g. C:\Users\hal\Documents\My Games\GC3Crusade.  Reasons that it can fail:

1) No write permissions

2) User directory is on a removable drive

3) User directory is on a network drive 

4) Lack of space

5) Anti-virus/security program.  Add GalCiv3.exe to your whitelist. 

Do any of these apply? 

That would possibly solve the problem, but when it tries to create the prefs.ini file there it may fail and cause other issues.  If you right click on the My Games folder and choose properties, then Security, do you see your user name in the list of users? If not, you will need to add it and give yourself full access to that folder.  If your name is there, select it and add full control over that folder to your user.

lookin to the autorizathion, seems that i had it, but to be sure i gave full control to all the users and confirmed it, but the problem seems to persist... (screenshot to double check)

any other possibilities?

Where is your Documents folder set to? Usually My Games is in that folder, so it may be that it's having trouble finding your user folder, which is what your error description on the dialog suggests.

It does not even create the directory, and when I create it, it does nothing to it, no new file, no anything, no log file.

Hi,

thanks for the info, gave a look at the link you posted, i can't find the part that i should follow to fix the problem, can you help me 'bout it?

Sorry bro I didn't have time yesterday. Here:

-'Environment Variable Missing Path'

If you recived the above in-game error', press the Windows and 'R' Key at the same time. A "Run" dialog box should appear, paste the line below and click OK:

systempropertiesadvanced

The "System Properties" menu should appear. Click the 'Environment Variable' button, and under 'System Variables' select the 'Path' entry and click 'Edit'. (Example: http://screencast.com/t/fpYioUMO)

What we believe may be missing for you is this segment (don't worry about comparing anything else of yours to the example posted above):

Win 7:
C:\WINDOWS\system32:
http://sd.stardock.com/sean/JingImages/2015-07-20_1138.png

Win10:
%SystemRoot%\system32
http://sd.stardock.com/sean/JingImages/2017-11-29_17-16-56.png

If the line above is missing, please add a 'New' line for Win10

For Win7, the full line, C:\WINDOWS\system32; ,to the very beginning of the data in the 'Variable Value' field. Example (not the whole long string, just C:\WINDOWS\system32;):

C:\WINDOWS\system32;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live;c:\Program Files (x86)\Intel\iCLS Client\;c:\Program Files\Intel\iCLS Client\;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\

Click OK to save it, reboot your system, and try to run the game again.

That's copy+paste from link I've sent earlier. GL

So, none of these solutions worked that anyone mentioned here, or I would not go for vivisectioning my functioning windows...

But after hunting for log files, and by a hunch, I started to close any apps that were running, and my culprit was found:
"ASUS STRIX WIRELESS HEADSET" running on the tray.

Btw, this forums policy on limiting new members ability to post is a mistake.