Personally i am switching between different launchers more and more often. I am using Epic, Steam and the microsoft store.
Is it more convenient for me as a customer to have everything in one store? Yes of course. But in the end the games industry is not the same as back in the 2000s.
In terms of Steam what i strongly dislike is the way how the review system is used and abused in this day and age. At least in steam the game is not the product anymore. It is the dopanie rush people are getting from negative and angry reviews.
Often is goes like this: The person is angry his favourite streamer was not given the possibility to play the game before launch. Then he buys the game and stays under the 2 hour test period. He writes a bad review not about the game, but how the marketing and streaming campaign was handeled. Then he refunds the game. (Warhammer Total War 3)
After this the person goes over to twitter, reddit and metacritic. Reddit and twitter blow up and youtube content creators and twitch streamers who profit from the negative game news more than from positive take up the story and "sell" it to their audience. Because it generates a lot of klicks for them. (Warhammer Total war 3) (People asked for a roadmap, the devs gave them a roadmap. People were still angry, because it was not the roadmap they wanted and review bombed the game even more...)
After 2 weeks everybody has forgotten about the game and the reviews. But even when the developers change and improve the game, people rarely go out of their way to change the reviews back to positive.
I have seen this times and times again.
Stardock has earned my trust since Galactic Civ 2 and Sins of Solar empire. The company is providing me with great content and is always willing to listen to community feedback.
When i look at the games industry today Stardock is one the rare companies where i can defenetly say "Yes, they will manage to improve their game".
Don't ask me how many times i was burned by other companies with strange lootbox schemes or unfinished products.
Galactic Civ 4 is on Epic now? Ok then i will play it over the epic launcher. Stardock says they will add mod support later? In terms of Stardock i know they will work on it.