© 2003-2023 Ironclad Games Corporation Vancouver, BC. All rights reserved.
© 2006-2023 Stardock Entertainment
Search
Forum Home | Login
Daiwa
Daiwa
Join Date 07/2001
+346

IP and Microsoft 365

March 8, 2022 10:16:07 PM from JoeUser ForumsJoeUser Forums

I just installed Microsoft 365 (had no choice in the matter, neither here nor there).  Now the right-click "Change Icon" function is not working - dialog just fails to appear.  I can open IP itself but the right-click option is on the fritz, even after a reboot.

Anyone else encounter this?  Suggestions?  Uninstall/reinstall?

Thanks,

Daiwa

os customization
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
basj
Join Date 03/2001
+1209 sdemployee
Reply #1 March 8, 2022 10:37:27 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues. More information on your system and issue please.

  1. Windows 7,8,10 or 11? And its version numbers please.
  2. Iconpackager version numbers.
  3. Right click within IP? Customize sections? or Else where?
  4. A screenshot of what you're looking at will help.

Thanks

Basj,

Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+346
Reply #2 March 9, 2022 10:46:41 PM
from JoeUser ForumsJoeUser Forums

Sorry, should have included this with the post.

Win10 Pro 21H1 19043.1466

IP 10.03

Issue is with right-click on an icon, then selecting "Change Icon" - nothing happens now, whereas it was working normally prior to installing Microsoft 365.

Thanks.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
basj
Join Date 03/2001
+1209 sdemployee
Reply #3 March 9, 2022 11:15:56 PM
from Stardock ForumsStardock Forums

Hello,

Right click an icons inside Windows explorer or within IP? On Desktop?

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+346
Reply #4 March 10, 2022 12:23:23 PM
from JoeUser ForumsJoeUser Forums

Desktop icons or in Explorer.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
basj
Join Date 03/2001
+1209 sdemployee
Reply #5 March 10, 2022 8:39:55 PM
from Stardock ForumsStardock Forums

Strange, I don't see "change icons" on my right click menu when I right click on any icons. And this system do not have Office install. Do you saw it before you install Office 365? Maybe uninstall Office 365 and take a screenshot of your right click menu.

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+346
Reply #6 March 10, 2022 9:19:54 PM
from JoeUser ForumsJoeUser Forums

This is the Right Click (Context) Menu in question.  Clicking Change Icon no longer brings up the IP change icon dialog.  Looked the same prior to installing MS 365.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
basj
Join Date 03/2001
+1209 sdemployee
Reply #7 March 11, 2022 3:14:05 AM
from Stardock ForumsStardock Forums

Okay, after looking at your screenshot. I can find "Change Icons" and I can set and apply without issue on my system. Please try purge and reinstall steps as mentioned here: [link]. Just make sure to redownload the latest version from your account. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+346
Reply #8 March 11, 2022 4:30:31 PM
from JoeUser ForumsJoeUser Forums

Got this error attempting to run the bat file as administrator:

Do I need to run IP & revert to all default icons before the purge?  Do I need to do a standard uninstall first?

Thx.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
basj
Join Date 03/2001
+1209 sdemployee
Reply #9 March 11, 2022 7:48:29 PM
from Stardock ForumsStardock Forums

Hello,
I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+346
Reply #10 March 11, 2022 11:45:51 PM
from JoeUser ForumsJoeUser Forums

Thanks for your help, basj.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+346
Reply #11 March 13, 2022 4:04:53 PM
from JoeUser ForumsJoeUser Forums

For further clarification, here is the dialog that fails to appear (from a different rig without 365):

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+346
Reply #12 March 13, 2022 5:07:52 PM
from JoeUser ForumsJoeUser Forums

Took a flyer and tried a standard uninstall, reboot, reinstall, but dialog still fails to appear.  IP applies packages normally, just can't change icons individually.  Interestingly, it remembered on reinstall the previously chosen individual non-default icons, except for the MS 365 related icons.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
DrJBHL
Join Date 04/2002
+3256 moderator
Reply #13 March 13, 2022 5:33:24 PM
from WinCustomize ForumsWinCustomize Forums

Sounds like those icons (MS365) are hard coded, and the 365 code negates the right click choice. 

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
Daiwa
Join Date 07/2001
+346
Reply #14 March 13, 2022 11:48:22 PM
from JoeUser ForumsJoeUser Forums

By jove, I think you are correct, Doc.  Initially, the change icon dialog wouldn't open for any desktop icons but after the reinstall, it is opening normally for non-MS365 icons.  Maybe SD can work their magic & get past the block, cause the 365 icons suck and the document icons are almost blinding in Dark Mode and list view which is of course what I deal with all day.

(One can hope, right?)

 

Hope all is well with you, Sir.

Reason for Karma (Optional)
Successfully updated karma reason!
Daiwa
DrJBHL
Join Date 04/2002
+3256 moderator
Reply #15 March 14, 2022 1:38:37 AM
from WinCustomize ForumsWinCustomize Forums

All is, my friend. You have mail. 

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time: