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After 6 versions, many subversions, a few paid upgrades, .... I would expect that the very basic feature of keeping the setup per resolution will be polished for long. It is not.
Any cure? how many time i need to readjust my fences when moving between resolutions?
Hello,
Sorry to hear you are having issues. Actually, on Fences 6, from what I understand, it should manage your layout automatically. From what I know, Fences 6 keep track of your layout and resolutions. And, it should change your layout according to what you wish as you connect and un-connect your monitors.
First to make sure Fences 6 was installed properly, Please uninstall Fences, reboot immediately (important), download latest Fences version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.
If the issue still appear, please turn on "Advance Logging", reboot the system. try to reproduce the issue and once it appear. Click on create error report package and send in for Support to review it. Remember to include this thread link in your report.
Thank you,
Basj,
Stardock Community Assistant.
The uninstall should not remove your setting, unless you choose to remove setting when you uninstall.
Thank you,
Basj,
Stardock Community Assistant
Hi - I'm not sure what you mean. Fences automatically adjusts to changes in resolutions. It is not doing this.
In v5 it was an option, but in v6 it's turned on for everyone. Let us know if it's not working correctly for you, as our intent is that it works for everyone.
Thank you
It works bad, usually inflares the fences. I need to fix them again and again
Have you done the uninstall and reinstall steps? Does it still an issue? If so, have you send in your error report pack?
Thank you,
Basj,
Stardock Community Assistant
Hi. Please enable "Advanced logging" from the About → Troubleshooting menu, reboot (so that it takes effect), and then next time it occurrs please return to troubleshooting menu and select "Create error report". It will include necessary information.
Take a snapshot backup in the Layout panel for "before" and "after" if possible to help the team track it down.
Here is a case from now:
Original layout:
Distorted:
Also - restore backup did not succed.
Pls advise.
When the spread out issue appear, try the "Fix Desktop Icon Spacing", does it help?
Thank you,
Basj,
Stardock Community Assistant
i did not try this, restarted the computer. however sent the error reports
We’ll be having the dev team check it out soon- thanks for the detailed information
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