Why do people download Trillions substandard software?

This is real junk!!

:( Nothing surprising here... I can't think of ever downloading ANY Trillian that actually works the way it's supposed to. More often then not, if you can possibly keep it from crashing, it screws something up on people's computer. This latest version has got to be the worst piece of rubbish to ever be made public. I have found that in both the public and purchased versions I, and most of my assosiates, can't even to get this garbage to install! Then, once we actually CAN get it installed (it took three days) it kills off our AIM and MSN. I think this app should be thrown out and reworked from the beginning. It's more like a pesky virus then a helpful program. Small wonder it doesn't work well with Norton! Sorry about the harshness of this posting, but this has got to be said by someone. I don't mean to offend anyone, but this is garbage. No matter how many times you download it. :(
60,123 views 62 replies
Reply #1 Top
Hazy, 2 words *Anger Management*..LoL..of course I would be a hipocrit if I wasnt kidding! I myself could use a little as well..

Question, have you voiced this to the creators of *Trillion?, perhaps they could help, afterall they are the creators of the program. I personally have never used it, but it seems to be quite popular and I dont think you are going to be when a few of the "happy" users read this thread.

There is another program that is supposed to be similar, I do not know if it is any better, since I havent used it either, LoL..
But if you are fed up with Trillion you might take a look at this client..I grabbed this link from here and I am sorry but I do not remember who to give the proper credit to for providing it.
The program looks pretty straight forward though, not to terribly tough to manage..
Anyway, here you go, it is just an alternative.. http://www.im2.com/
IM2 Messenger: Instant Messenger 2

Hope that helps,
Zero.
Reply #2 Top
Hazy... I too agree with Zero that anger management may be a good thing! Personally, I've used Trillian now for over three years and never had an issue. I've also installed it on over 300 computers at my places of business without any issue. So, I must say that your issues that you are describing are a pretty isolated incident. I would honestly recommend contacting the creators of the program for assistance. They are awesome people to work with and always give you feedback in a matter of hours to a day.

If you are looking for an alternative client, I would suggest trying Gaim, found here: http://gaim.sourceforge.net/about.php It is a good client from what a lot of people have told me. But, if you have troubles with it, then you need to start looking for sources of trouble outside of the IM client... more along the lines of the machines you are using!

Scott
Reply #3 Top
My question is, if you've used it before, and it screws up, why do you keep DLing it. Sounds kinda dumbass to me.
Reply #4 Top
Geesh Hippie, To try and see if all the raving I have been reading meant it had been improved. Duh! Anywayz, to the people who happen to make the slightest bit of sense...
I have been thinking, I just recently installed MS' new "improved" installer. I'm thinking that this could be the problem. But doesn't MS make updates available to developers and IT well in advance? I dunno, I'll take a look see at these programs (Thanks DZ and yoda). I gotta say though, Unless Trillian has made HUGH strides I still don't get why people like it! I can't say though because I can't get it INSTALLED right!!
Reply #5 Top
I've been running Trillian for a long while now with ZERO problems either installing or using it.
Reply #6 Top
i use trillain and i like it .. ive had no problems installing or useing it ...
Reply #7 Top
Your stupid, there is no problem with Trillian, its just you. I would approve if you died.
Reply #8 Top
I think Hazy got a case of S.A.R.S (Sudden Angry Response Syndrome)
Reply #9 Top
Your stupid, there is no problem with Trillian, its just you. I would approve if you died.



Uhh, just a little extreme, don't you think? It's just software.
Reply #10 Top
Ever think that it might be a user error? I have been using it since 1.x and it works flawlessly for me. Never kills msn or aim for me.
Reply #11 Top
Your stupid, there is no problem with Trillian, its just you. I would approve if you died


i9ub - Sheesh..thats pretty extreme, you dont even know Hazy, why in the world would you wish that upon anyone?

Zero.


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Reply #12 Top
Hehehe... Probably not going to happen (me dying) after all, I'm healthy, young, and half way through getting a masters in IT and am studying various other computer study programs. So, probably not just me....
Moving on... I don't know what the deal is, personally, thanks to the first two posts I have found a good program to work with until I can get with Cerulean Studios about the issue. I am going to ask them if they have considered the new "installer" MS has automatically updated me with. Seems to work quite well with some other things I have installed, but you never know. I LIKE Trillian, don't get me wrong, I just haven't had any luck with it at all. I think after this, I should NOT use my S/N over at Cerulean! I'd probably be flayed and barbequed!!!
Reply #13 Top
Hazylunarrain -
I have also been using Trillian from the free 0.7? version and bought the 2.0 when it was released. I have since renewed my subscription and installed it on 3-4 different machines. I have never had one problem with it and thoroughly enjoy all of the features. Try checking your machine and when you get it installed, you may love it.

Brian
Reply #14 Top
I downloaded trillian recently and found only one problem - it allows me to add a third user but it does not give that user access to MSN and Yahoo, only AIM and ICQ - tried reinstalling it but still the same. Would be nice to have full access for the third user, but other than that it works fine and does all else its supposed to. If anyone knows how to resolve this glitch, it'd be appreciated.
Reply #15 Top
What is this new installer you got from MS?

I just reinstalled XP last night and got all the updates installed and Trillian STILL installed and works exactly as it should. I use version .74i as I don't like the way Trillian 3 handles IRC. I have never experoenced trillian dropping MSN unless MSN is having problems.
Reply #16 Top
Citizen i9ub  .... let's all try to remain civil towards one another, thanks....
Reply #17 Top
I dunno kona, I just went the the WU site and let it do its whole "scan my computer" abortion, and amongst the updates it threw one at me the was called "Windows Installer (3.1 I think it was)" As I said before though, I haven't had any trouble with anything else... When I dblclick the executable it goes through the whole EULA thing, then when it begins to install, a dialog appears listing what the installer is doing. It gets to the third step (decompressing files) and immediately dies. I mean it just disappears! No crash dump... NOTHING. Very frustrating. I've tried it on, like three different computers, several times each. Then I gave up and threw a little hissy fit, yelled at the dog, and wrote the article :: OH! And I also perused Cerulean's site to see if anyone there had any advice... Nothing remotly similar (which makes it just that much more annoying) so I sent them a ticket. We'll see what they come back with, but I can't think of why it would happen to me and not ANYone else. Weird.
Reply #18 Top
I recently found a version of trillian that works pefrectly!3.1 basic build 121 has no problems doing file transfers or webcams..... audio.....etc...
Personally I like Skinnable messenger programs! AIM is skinnable.....but through a 3rd party app...... msn messenger is the same way all the other programs i found that connect to all the different messenger services where hard to use.......and half didnt even work at all! So I disagree with Hazylunarrain on this subject!
Reply #19 Top
I have never had any trouble with the trill! I just think your trying to abuse this software cause you are the only one who can't get past your ego. Not their fault you can't get it to install.
Reply #20 Top
My reason for using trillian (and have been using it for 2-3 years now, and have not had problems) is to have the following functions.

1. AIM and IRC in 1 handy place on my screen, not multiple programs
2. The "logging" feature that it has, as i use it for business, and love to be able to search thru chat sessions to find a phone # or web site, or just to say "you did too say.... " lol
3. NO FRIKEN AOL CRAP! No Ad's no Popup dang junk that clogs my screen, that alone is WELL worth the PRO cost!

Just those 3 alone are will make me keep using trillian for the time being. I also do like the skinning aspect, but the ones i have seen are not all that great, and i think WC needs to have a Trillion Section so i can see what some of the amazing skinners here can come up with. I might even be brave enough to try.. OK maybe not. LOL

The ONLY issue i have had with trillian has been the mysterious disappearance of my settings for user names etc. Every now and then (i think 3 times now) i have logged in and found that the names i have given the nicknames on my list have all vanished, and the XML file has managed to get corrupted. I have brought this up with their tech support and asked them to start making a BACKUP once a week or so of this file, not sure if that will EVER happen, but now and then i go in and copy the XML setup file.
Reply #21 Top
If you don't like it, just get something else. If you have a complaint, email Trillian. I find MSN Messenger Great!
Reply #22 Top
I would approve if you died.

Geezus....why would anyone say something like that?

And Oh...I was just kidding about the S.A.R.S.

But I'm sure you knew that.
Reply #23 Top
I haven't had many problems with trillian, but one of the big things people seem to like about it is the ability to have multiple sessions of the same IM program running (3 AIM sn's, 4 MSN's, 5 Yahoo, and a partridge in a pear tree).
Reply #24 Top
I agree! I have used past versions, and maybe one or two didn't have any troubles whatsoever. Truth be told, it's because of Trillion that I found WC! I just can't for the life of me figure out WHY it seems to be so prejudiced towards me. I mean... Isn't it weird that it will install just fine for everyone but me? WAIT! While tryping this I had a sudden brain fart! Lemme download it again, and try something I just thought of...brb
Reply #25 Top
...what...? You can't just leave like that... It's like ripping out the last page of a book.