Stardock Central problems

from Stardock Forums
I get this message when I open Stardock Central:

"Failed to validate your Galactic Civilizations registration information. Please verify that you have entered your e-mail address and serial number correctly".

Well, how can it be that I have entered them incorrectly, since I´ve been using the program without any troubles for a month and I have not chanced anything.

Has anyone had the same problem? Who to contact?
398 views 16 replies
Reply #1 from Stardock Forums Top
I got the same thing. I'm sure getting tired of messing with this whole registration thing. I buy everything I use but get penalized with registration problems and email spam by doing it. Seems back-wards, doesn't it? :notsure:

~SDC~
Reply #2 from Stardock Forums Top
Happens here as well. Getting a fresh serial info with lookup email doesn't make a difference. The serial number was correct all along..

~SDC~
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Reply #3 from Stardock Forums Top
Me too :notsure:
Reply #4 from Stardock Forums Top
Wow. I just posted that it happened to me, but I thought it had to do with submitting a metaverse score.

So a big ME TOO here.
Reply #5 from Stardock Forums Top
This has been my problem! I just posted under POOR STARDOCK SUPPORT. This has been going on since Monday for me

Reply #6 from Stardock Forums Top
Has to be a problem at starDock's end if we're all experiencing it. was able to upgrade last night to latest version via StarDock, but when I checked today got registration message as above
Reply #7 from Stardock Forums Top
Sorry about that folks.  We experienced a power outage last night and that was most likely the cause of the logon failures.

~SDC~
Reply #8 from Stardock Forums Top
I feel so bad now. I just posted less than 2 hours ago and then couldn't get back on. I emailed support and now I'm able to get back on.
Go figure.

Sorry Support! :notsure:

~SDC~
Reply #9 from Stardock Forums Top
I still can't log in to SDC. (:(
[Message Edited]
Reply #11 from Stardock Forums Top
Same here....I also made the mistake(?) of trying to re-register with my serial, and was informed that it was an invalid serial number.
Reply #13 from Stardock Forums Top
Hmm, sorry about that. I was wrong.  Its another issue.  Looking into it now.  Should be fixed in a few minutes.

~SDC~
Reply #14 from Stardock Forums Top
Should be working again.

~SDC~